Communicate directly with patients and/or families either in person or on the phone to complete the registration process by collecting patient demographics, and health information, and verifying insurance eligibility/benefits.Respond to patients and caregivers’ inquiries related to routine and sensitive topics always in a compassionate and respectful manner.Utilize computer systems to enter access or verify patient data in real-time ensuring accuracy and completeness of information.Determine and Collect copay

• Handled client scheduling and employee coverage needs during business hours.• Built business through a commitment to excellent customer service, resulting in customer loyalty and retention.• Oversaw salon performance, facility cleanliness, and sales.

• Observed, analyzed, and recorded patient progress during treatment sessions, modifying treatment programs.• Managed time efficiently to complete all tasks within deadlines.• Prepared and submitted reports and charts to the treatment team to reflect patient reactions and evidence of progress or regression.

• Trained new employees and delegated daily tasks and responsibilities.• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.• Cared for residents in assisted living facilities and delivered high-quality support to meet needs.

• Answered central telephone system and directed calls accordingly.• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.• Purchased, organized, and distributed supplies for daily living activities and patient/nursing use.