Freshly, I'm determined to explore a career field that combines my two lifelong passions: solving problems and helping others. I am currently pursuing my Professional Certification for Google IT Support through Merit America. As part of the platform I am enhancing my skills in monitoring and maintaining the computer systems; installs, and configuring hardware and software. I'm looking to support others by Solving technical issues as they arise; providing technical support to ensure everythings runs smoothly. It has already been a exciting journey, and I'm excited to see where this learning takes me!Growing up, I was always mesmerized by technology. I would try to mend anything for improvement! My inquisitiveness about learning how to make things work always stayed with me. I've used my problem-solving, to implement procedures and maintain coeherence throughout my professional career. I have experience working as a representative illustrating my propensity with an authentic people-oriented demeanor. I have boundless experience in customer service. I take ownership in a job well done, especially if it makes life better for someone else.I am ecstatic to discovering more in the World of Tech. I would love to connect with individuals in the IT realm and learn from their experiences. I am confident that my enthusiasm to immerse myself in as much knowledge as I can, will make me a prepared scholar, a genuine aide ,and an remarkable strength to your team!