Overseeing employee scheduling, time off requests, job assignments, and payroll.Managing the status of multiple customer repair orders with excellent time management skills and attention to detail.Using high levels of problem solving and critical thinking to diagnose and solve complex problems for customers.Inventory management including daily ordering from multiple suppliers.Maintaining open communication with all employees and customers to optimize satisfaction.Communicating with franchise partner companies to make sure SOPs for each company are being understood and precisely followed.Provided each customer with exceptional service by listening to their concerns and answering their questions.Provided support and mentoring to new team members as they learned various duties, such as customer interaction and device repair.Completed the work outlined on the repair order with efficiency and accuracy.

Overseeing employee scheduling, time off requests, job assignments, and payrollManaging the status of multiple customer repair orders with excellent time management skillsUsing high levels of problem solving and critical thinking to diagnose and solve complex problems for customersWas in charge of inventory management including daily ordering from multiple suppliersMaintaining open communication with all employees and customers to optimize satisfactionCommunicating with franchise partner companies to make sure SOPs for each company are being understood and precisely followedProvided each customer with exceptional service by listening to their concerns and answering their questions.Provided support and mentoring to new team members as they learned various duties, such as customer interaction and electronic device repair.Completed the work outlined on the repair order with efficiency and accuracy.

Assisting the lead teacher in a classroom of twenty to twenty-six 9-12 year old students.Organizing groups of students with similar learning pathsHelping to implement individual learning plans for each studentAdministering tests and assessments

Two week, unpaid, internship within the Training Department July 14-25, 2008General care and kennel maintenance for dogs in trainingKeeping track of medical needs for individual dogsBathing and exercising boarding dogs

Sold, Prepared, and taught dog training classes 2-6 days a weekClasses ranged from Potty training to AdvancedWorked as back-up cashier and customer service associate in addition to teaching classes

Customer ServiceKeeping track of inventory and shipments coming in and going outProcessing special ordersCashiering

Exercising, feeding, bathing, medicating, and grooming multiple horses per dayCleaning and maintaining riding equipmentTeaching beginner riding lessons

Worked as a Cashier and Customer Service Associate before becoming a Dog TrainerCompleted a 20 hr training course to become certified as a PetSmart Pet TrainerSold, Prepared, and taught dog training classes 2-6 days a weekClasses ranged from Potty training to AdvancedWorked as back-up cashier and customer service associate in addition to teaching training classes

General care and kennel maintenance for boarding dogs and catsMinor medical care when neededAssisting Veterinary Technicians

Retail associate in the Equine department.Helping customers find products for their needs.Asking questions to find better solutions to the customer's problem. Managing inventory in the Equine department.Back up cashierTook over department manager responsibilities for several monthsHiring new associates for the Equine department