Brittany Shaw

Brittany Shaw Email and Phone Number

Head of Global Brand Engagement @ Amazon
seattle, washington, united states
Brittany Shaw's Location
United States, United States
Brittany Shaw's Contact Details

Brittany Shaw personal email

n/a
About Brittany Shaw

Brittany Shaw is a Head of Global Brand Engagement at Amazon. She possess expertise in social media, account management, customer service, business development, salesforce.com and 22 more skills. Colleagues describe her as "Brittany has been an incredible asset on our brand protection team. She was forged new partnership with us and have ensure successful execution of the MarkMonitor team for J&J. She cares as much for our patients & consumers as any J&Jer. I highly recommend Brittany to any employer." and "Brittany spearheaded the client side of MarkMonitor’s expansion into litigation-support, innovating new processes and coordinating complex interactions with internal departments and numerous external organizations (attorneys, investigators, clients, affiliates, and others). Even with the job complexity and demands, Brittany was always a cheerful and fun person to work with. She’ll be a top performer at any organization lucky enough to bring her onto their team."

Brittany Shaw's Current Company Details
Amazon

Amazon

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Head of Global Brand Engagement
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Brittany Shaw Work Experience Details
  • Amazon
    Head Of Global Brand Engagement
    Amazon Oct 2024 - Present
    As the Head of Global Brand Engagement, I lead a team of industry professionals developing strategies on issues that erode customer trust. We build collaborative partnerships yielding innovative solutions to protect brands and customers.
  • Amazon
    Sr Manager Of North America Brand Protection Strategic Partnerships
    Amazon Jan 2024 - Nov 2024
    As the North America Leader, my role is to distill diverse inputs and set a strategy for the North America team to build and drive strategic partnerships focused on IP protection fostering trust in Amazon stores.
  • Amazon
    Global Brand Relations Manager
    Amazon Sep 2021 - Feb 2024
    As a Global Relations Manager, I have the privilege to drive strategic partnerships with brands, law enforcement, government and industry associations globally on intellectual property and brand protection issues. I contribute to the development of policies, processes and tools to address infringement challenges in collaboration with a variety of teams across Amazon.
  • Apex Leaders
    Sr. Director Of Customer Success
    Apex Leaders Jun 2021 - Sep 2021
    Leads the vision and execution of Customer Success for Apex Leaders. This role is the voice of the Customer Success team to Leadership to set the strategy and implementation tactics of the function itself. In this capacity, I also lead a team of Customer Success Directors whose goal is to manage, renew, and grow our existing customer base. As Sr. Director of Customer success, accountability is held for all client retention and trial conversion.
  • Apex Leaders
    Director Of Customer Success
    Apex Leaders Oct 2020 - May 2021
    Boise, Idaho, United States
    Responsible for the design, development, and implementation of the Customer Success function at Apex Leaders that aligns with our company's strategic objectives. This includes defining and optimizing the customer journey, managing risk, and enabling the team to drive expansion and advocacy.
  • Apex Leaders
    Senior Account Associate
    Apex Leaders Jan 2020 - Oct 2020
    Apex Leaders cultivates impactful partnerships for private equity firms and corporate clients with industry executives, subject matter experts, and current industry leaders for due diligence, portfolio performance, board of directorships, and deal origination.As a Senior Associate, I am responsible for the health of our client relationships, project management, execution for client-facing engagements, and the ongoing development of our company culture.
  • Markmonitor
    Client Solutions Specialist
    Markmonitor Jul 2019 - Jan 2020
    In the capacity of Solutions Specialist, I have the unique opportunity to leverage data and draw insights to craft custom solutions for IP owners in a variety of industries. These insights and solutions are then presented in partnership with sales representatives to individuals in varying levels of an organization, including c-suite executives. I also directly manage key accounts to ensure success objectives are being met by our global Client Services Organization.
  • Markmonitor
    Program Manager, Brand Protection
    Markmonitor Mar 2016 - Jul 2019
    Boise, Idaho
    The role of Brand Protection Program Manager included the responsibility to lead a global team hyper-focused on consumer-centric strategies to effectively combat IP abuse online. In this capacity, I was able to work with cross-functional teams internally to drive new initiatives to meet and exceed customer needs. I was in charge of defining effective global team structure and implementing project management strategies including the adoption of Agile throughout the MarkMonitor organization. This work, and the immediate success realized, resulted in the creation and launch of a new role (current position) within the commercial unit to further scale the outputs derived from role achievements.
  • Markmonitor
    Brand Protection Consultant
    Markmonitor 2013 - Mar 2016
    As a Brand Protection Consultant at MarkMonitor, I work as a partner with high profile clients as they strive to work through a complex business problem, specifically counterfeit. As a consultant, I help brand owners create and evolve their brand protection strategies to combat the online world while using data intelligence to connect the dots to the physical world. My work encompasses rogue website litigation strategy and support and overall client service and engagement throughout the partnership with MarkMonitor.
  • Markmonitor
    Brand Protection Analyst
    Markmonitor 2011 - 2013
    As a Brand Protection Analyst at MarkMonitor, I am responsible for the day to day account management for high profile clients. Time is spent reviewing websites, social media, paid search, and online marketplaces for potential Intellectual Property infringement. Analysts send out enforcement notices and work diligently to help clients work through a complex business problem. As a main point of contact for clients, analysts work to be highly responsive while also being innovative to implement efficient workflow practices as we oftentimes have the greatest insight as to the brands we service. Analysts work to provide monthly, quarterly, and annual reporting highlighting the changing landscape and scope of the business problem.
  • Boise State University
    Trademark Licensing And Enforcement Assistant
    Boise State University Sep 2010 - Nov 2011
    Boise, Idaho
    In this role, I had the opportunity to be mentored by the Director of Licensing and Enforcement for the University as well as assist her in daily job duties. I was exposed to the world of collegiate licensing and directly reviewed and approved artwork consistent with the University Brand Standards. This department was still budding at the time and so I had a direct hand in helping to create a Crafter's License Program which enabled members of the fan community to learn about brand protection and promote and sell their trademarked items legitimately.

Brittany Shaw Skills

Social Media Account Management Customer Service Business Development Salesforce.com Strategic Partnerships Team Leadership Microsoft Excel Management Leadership Marketing Microsoft Office Analysis Market Research Team Building Ppc Financial Analysis Sales Marketing Strategy Social Networking Powerpoint Customer Relationship Management Customer Experience Customer Success Sales Enablement E Commerce Software As A Service

Brittany Shaw Education Details

Frequently Asked Questions about Brittany Shaw

What company does Brittany Shaw work for?

Brittany Shaw works for Amazon

What is Brittany Shaw's role at the current company?

Brittany Shaw's current role is Head of Global Brand Engagement.

What is Brittany Shaw's email address?

Brittany Shaw's email address is br****@****tor.com

What schools did Brittany Shaw attend?

Brittany Shaw attended Boise State University.

What are some of Brittany Shaw's interests?

Brittany Shaw has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Human Rights, Animal Welfare.

What skills is Brittany Shaw known for?

Brittany Shaw has skills like Social Media, Account Management, Customer Service, Business Development, Salesforce.com, Strategic Partnerships, Team Leadership, Microsoft Excel, Management, Leadership, Marketing, Microsoft Office.

Who are Brittany Shaw's colleagues?

Brittany Shaw's colleagues are Bhanu Sampath Kalyan, Muhmmad Atif Khan, Sonakshi Sengupta, Berkant Karademir, Asmita Hadawale, Kael Van Orden, Ayush Pandey.

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