Brittany Sullivan Email & Phone Number

Mansfield, Ma, Us

Foxborough, Massachusetts, United States

-Supervised and mentored a cross-functional team of 4, including professional services associates and data entry specialists-Managed and implemented projects to scale and improve the Customer Success team that drove meaningful outcomes-Coordinated the execution of ad-hoc reports using Python, SQL, and Excel to help customers improve enrollment of clinical trials-Oversaw and developed advancements for the data entry service-Built, produced, and continuously improved key… Show more -Supervised and mentored a cross-functional team of 4, including professional services associates and data entry specialists-Managed and implemented projects to scale and improve the Customer Success team that drove meaningful outcomes-Coordinated the execution of ad-hoc reports using Python, SQL, and Excel to help customers improve enrollment of clinical trials-Oversaw and developed advancements for the data entry service-Built, produced, and continuously improved key performance indicator metrics for the leadership team Show less

Boston, Massachusetts, United States

-Developed and maintained weekly and ad hoc reports on patient enrollment for clinical trials using Python, SQL, and Excel-Collaborated with other team members to work towards report automation-Built a Selenium WebDriver in Python to automatically pull raw data from an online portal-Documented instructions for reports in Confluence to help standardized processes-Tracked, monitored, and maintained a log of updates sent from clinical trials

Newton, Massachusetts

-Normalized hospital and medical group data to ensure accuracy and comparability of client data with standard definitions.-Received, cleaned, and prepped data from the client using Excel in order to benchmark their operational expenses.-Independently, led client trainings and calls covering hospital operational expenses.-Identified areas of improvement for hospitals and medical groups to become more cost efficient and presented those areas to the client.-Collaborated effectively… Show more -Normalized hospital and medical group data to ensure accuracy and comparability of client data with standard definitions.-Received, cleaned, and prepped data from the client using Excel in order to benchmark their operational expenses.-Independently, led client trainings and calls covering hospital operational expenses.-Identified areas of improvement for hospitals and medical groups to become more cost efficient and presented those areas to the client.-Collaborated effectively with other team members to accomplish deadlines. Show less

Somerville, Ma

-Maintained databases and queues with focus on accuracy, completion, and timeliness-Analyzed data related to requests from hospital departments and management team members-Collected, organized, and summarized materials for presentations by the Director and Management Team-Worked with Project Analyst II to document system workflows

Charlestown, Massachusetts

-Developed a diagnostic equipment inventory list using Excel-Performed patient satisfaction survey to evaluate a new call center-Updated manufacturer information within the item dictionary using Excel and Peoplesoft-Created a revenue cycle scorecard for each department using Epic and MedeAnalytics-Edited to department's budgets

Westwood, Massachusetts

-Developed a general bed rental process-Organized, renamed, and added contract files to SharePoint-Familiar with hospital supplies and abbreviations-Cancelled purchase orders and created requisition numbers using Meditech

Sharon, Ma

-Maintained a professional demeanor and placed an emphasis on attention to detail while waiting on guests-Ensured guest satisfaction while providing high level of customer services in a fast paced environment

Easton, Ma

-Motivated ten year olds to interact with peers and play new games-Collaborated with parents and coworkers to make an enjoyable summer for the campers-Served as a role model for the campers

Bachelor’S Degree, Health Management And Policy, 3.84

Activities and Societies: Medical Global Brigade, Women's Club Ultimate Team, Seacoast Reads, Student Organization of Health Leadership.

High School