Brittany Thornton Email and Phone Number
Brittany Thornton work email
- Valid
- Valid
Brittany Thornton personal email
Brittany Thornton phone numbers
Alumna of the University of South Florida, Class of 2017, with a B.S. in Marketing from the Muma College of Business. Currently serving as a Senior Solution Engineer at Salesforce, where I lead the technical sales cycle for CRM Analytics and AI solutions, leveraging Artificial Intelligence and Machine Learning to deliver transformative impact for customers across the Salesforce platform.5X Salesforce Certified: Admin • Advanced Admin • Sales Cloud Consultant • Service Cloud Consultant • Einstein Analytics and Discovery Consultant1X Tableau Certified: Tableau Desktop Specialist
Salesforce
View- Website:
- salesforce.com
- Employees:
- 1
-
Senior Solution Engineer - Crm AnalyticsSalesforce May 2022 - PresentSan Francisco, California, Us• Partner with the sales team to understand client needs and deliver customized CRM Analytics and Einstein Discovery solutions for financial services organizations.• Conduct detailed discovery sessions to identify business challenges and opportunities for leveraging Salesforce CRM Analytics and Einstein Discovery.• Design and deliver compelling product demonstrations that highlight the value of Salesforce's CRM Analytics in solving business problems.• Provide technical expertise and guidance on best practices for implementing and optimizing CRM Analytics and Einstein Discovery within financial services environments.• Collaborate with product management and engineering teams to influence product enhancements based on client feedback and industry trends.• Develop and maintain strong relationships with key stakeholders, including C-level executives, IT leaders, and business users.• Create and deliver technical presentations to support sales efforts and demonstrate thought leadership.• Stay up-to-date with industry trends and advancements in CRM Analytics, Einstein Discovery, and financial services technology.
-
Solution Engineer - Crm AnalyticsSalesforce Nov 2020 - May 2022San Francisco, California, Us
-
Success Guide (Specialist) - Crm Analytics (Fka: Einstein Analytics)Salesforce Aug 2019 - Nov 2020San Francisco, California, Us• Deliver Salesforce Einstein Analytics product enablement and best practice recommendations through 6 different complex customer engagements to drive product adoption• Develop custom JSON interactions and SAQL queries based on specific customer business needs• Utilize project management skills to manage and complete concurrent engagements while ensuring all customer requests are addressed• Facilitate customer meetings, tailor deliverables, and promote operational innovation to support long term business goals• Identify and proactively manage risk areas, scope, and customer expectations• Mitigate attrition, increase adoption, and improve overall business value for customers experiencing adoption and customer satisfaction issues• Grow technology expertise and remain current on all related Salesforce product offerings, programs, and services through certifications, self-directed learning, and internal collaboration• Worked with over 250 of our current customers of all sizes and industries• Maintain an average customer satisfaction score of 4.9/5• Graduate Advisor for the new-grad Scout Program in Indianapolis; mentored trainees,organized employee panels, and lead Einstein Analytics and role-specific trainings for the six month program
-
Associate Success Specialist - Crm Analytics (Fka: Einstein Analytics)Salesforce Mar 2018 - Aug 2019San Francisco, California, Us• Delivered cloud-specific (Einstein Analytics) Accelerators to premier Salesforce customers• Accelerator delivery includes facilitating customer meetings, tailoring deliverables, and producing quantifiable business outcomes while delivering time-bound, scoped customer engagements• Lead complex engagements and drive best practices with Premier customers• Facilitated high impact, cloud-specific workshops targeted at all levels of an organization to accelerate a specific business initiative• Promoted operational innovation and excellence that support long-term business goals• Identified and proactively managed risk areas, scope and customer expectations that could impact successful delivery• Inspired Customer owners, both tactical and strategic decision-makers, to deploy our recommendations to achieve short-term success and long-term organizational goals• Mitigated attrition, increased customer adoption and engagement, drove incremental growth, and improved overall business value
-
Website And Marketing ManagerLa Costa Organic Jewelry Jan 2013 - Feb 2018Palm Beach, Florida, Us• Website: Product Catalog, and Website design (look and feel)• Social Media: Launched Instagram account and Managed Facebook account• Print Media: Banners, Brochures, Postcards• Marketing Strategy: Target Market, Customer Profile, Pricing, Campaign development and execution• B2B Sales: Worked with luxury resorts to establish La Costa as preferred jewelry provider• B2C Sales: Co-hosted trunk shows and major charity events -
Associate Success Specialist, Summer 2017 InternSalesforce May 2017 - Aug 2017San Francisco, California, Us• Managed onboarding queue for Premier and Premier+ customers• Documented detailed “How To” process for CFL Accelerator Inquiries• Streamlined communication by creating a customer success submission form for full-time Specialists• Created a document organizing and detailing scope and prerequisites for current Accelerator library• Built a repository of knowledge across all clouds, providing a single hub for delivery recourses and best practices• Developed comprehensive Triage process flowchart for new Specialists onboarding• Gained expertise in Premier and Premier+ accelerators, onboarding, and precision engagements
-
Marketing Associate, Summer 2016 InternSilverline Jun 2016 - Aug 2016New York, Ny, Us• Managed and organized data to ensure accurate, consistent, compliant, and efficient maintenance of Salesforce records• Created Silverline’s landing page for Salesforce Dreamforce ‘16 • Completed the Salesforce Pardot introductory course• Assisted with execution of Silverline’s customer events, including: set-up, venue research, and other logistical tasks• Assisted with budget updates, expense reports, and general tasks• Managed email lead nurture campaign execution
Brittany Thornton Skills
Brittany Thornton Education Details
-
University Of South Florida Muma College Of BusinessMarketing - High Tech Industry
Frequently Asked Questions about Brittany Thornton
What company does Brittany Thornton work for?
Brittany Thornton works for Salesforce
What is Brittany Thornton's role at the current company?
Brittany Thornton's current role is Senior Solution Engineer - CRM Analytics US Financial Services at Salesforce.
What is Brittany Thornton's email address?
Brittany Thornton's email address is bt****@****rce.com
What is Brittany Thornton's direct phone number?
Brittany Thornton's direct phone number is +164683*****
What schools did Brittany Thornton attend?
Brittany Thornton attended University Of South Florida Muma College Of Business.
What skills is Brittany Thornton known for?
Brittany Thornton has skills like Customer Service, Microsoft Office, Leadership, Microsoft Excel, Marketing, Management, Event Planning, Marketing Strategy, Time Management, Social Networking, Public Speaking, Pardot.
Who are Brittany Thornton's colleagues?
Brittany Thornton's colleagues are Patrick Downey, Stella Lam, Ana Perez Collada, Bautista Frávega, Miguel Angel Santamaria, Jermain Kingsley, Christina Hastings.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial