• Performs administrative duties for executive management staff (President & Vice President), including typing routine and confidential correspondence, drafts, reports, contracts, and memos, scheduling appointments and maintaining the ever-changing calendar for both.• Attends all meetings of the Executive team – records minutes of meetings. Organizes and prepares materials related to quality assurance, strategic planning, bylaws, personnel, compensation, etc.o Compiles research and back up materials for meetings.• Maintains current policies and procedure manuals as revisions are made.• Oversees daily activities and functions of reception staff, surgical scheduler, and medical assistants.o Assists in preparing their semi-annual and annual evaluations.• Performs clerical duties related to clinical services including the coordination with entities involved in the scheduling of surgery, such as clinical company representatives and other physicians.• Primary point of contact for all outside vendors and organizations related to: President and Vice President, Michigan Neurosurgical Institute, Lindsey Marie Group, Optical Spine, MNI Great Lakes ECHO, and The God Prescription.• Coordinates and schedules speaking engagements for President including travel logistics.• Oversees finances for all companies and works with Accounting Firm to maintain ledgers and budgets as needed.• Manages AR/AP for all companies with the direction/input of the President.• Participates in review of new hire candidates and interviews.• Trains and oversees new employee hires.• Together with guidance from President, executes employee discipline as necessary, including termination.• Available outside of business hours to assist with unplanned events or correspondence as needed.• Participates and oversees marketing and social media of the various companies.

· Coordinate and maintain research publication activities for: Michigan Neurosurgical Institute PC, MNI Great Lakes ECHO LLC, Optic Spine LLC, and Freedom Innovations LLC.· Responsible for the marketing efforts of parent and daughter companies.· Responsible for all website maintenance and coordination as an assistant to the CEO.· Coordinate and facilitate virtual grand rounds between physicians and clinicians.

Primary point of contact with Community Mental Health Agencies for billing's and contract/credentialing purposes.Responsible for all Commercial insurance billing (formerly responsible for all CMH billing - bundled and unbundled).Audits the billing done by Controller and outside billing agency (Single Case Agreements)and makes corrections as needed.Performs regular audits of various claims to look for opportunities to increase revenue.

· Provides a full range of office management and administrative assistance for the President and CEO, the Board of Directors and certain members of the Management Team.· Maintains various databases and provides statistical reports/analyses as needed, including quarterly and annual report to the board.· Produces analytical and graphical data reports using Excel and other software.· Active member of the organization's Safety Committee.· Conducts audits of various departments as requested.· Maintains files of all major contracts, licensing application, and licensing renewals.· Reviews and maintains Policies and Procedures Manual.· Manages record retention for all RHC records – both clinical and corporate.· Serves as “back-up” for certain critical tasks in the absence of the Admissions and Marketing Coordinator, the Recipient Rights and Resident Benefits Coordinator, the Administrative Assistant, and the Development Assistant.· Manage third-party insurance billing and collections processes.· Interface with website management contractor for RHC and RHF.

•Provides high level administrative support for the operations and program staff of the Greater Flint Health Coalition•Interacts with stakeholders through phone, email, and in person, including community and institutional leaders, healthcare providers, physicians, government officials, news media, and the public• Monitors and processes day-to-day email and written correspondence utilizing established workflow and filing systems•Maintains office files, a central/archival filing system, and complex file directory•Composes correspondences, reports, agreements, and other documents•Schedules and coordinates logistics for meetings and special events•Maintains shared calendars•Gathers data and information from a variety of sources and complies, analyzes, and prepares data for generating reports•Maintains office supply inventory and conducts supply orders with approved vendors on an ongoing basis•Maintains office procedures and policies

Performed all administrative tasks while successfully managing the office and other necessary functions for the President of the company. I was crossed trained in all positions to assist when needed. I also served as the primary marketing person to the local doctors, designed the clinic brochure, completed the bi-monthly newsletter, and managed the content of the website. One of my proudest accomplishments while serving in this position was the ability to decrease the organization's AR by 35%.