Helped build brand new dermatology practice. Joined practice when it opened, was not established, and only averaged about 10 patients per week. Practice has since grown to become profitable and now averages about 135 patients per week.● Manage all payables and receivables for the business● Own all external vendor relationships, including the initial sourcing of all vendors● Manage Human Resource functions for the business, including training, scheduling, hiring and firing, payroll, and sourcing benefits● Trained all employees in using MDLand (medical EMR system)● Customer service responsibilities included patient billing, selling non-insured treatments to patients, and maintaining and improving customer satisfaction● Responsible for marketing that grew the practice in terms of patients, reviews, and referrals from other doctors● Manage staff of 5● Conceived of and implemented sales programs that encouraged repeat business and brought in new patients

Run medical office encompassing 8 providers across 6 specialties and 4 staff, serving about 200 patients per week. ● Manage payables and receivables through external accountant.● Manage all HR and staff scheduling● Oversee patient scheduling in Eclipse● Provide customer service support, including financial consultations to patients● Main communication conduit between business owner and other stakeholders● Grew patient count from a post Hurricane Sandy low of 74 patients per week to 200 patients per week in 10 months● By using social media and event planing, the number of new patients increased as well as overall patient retention.● Run weekly statistical analysis of patient numbers, growth, and office financials.● Build agenda and run daily staff meetings to review patient data, customer service, and upcoming appointments.