Reliable and dedicated to working efficiently and effectively in fast-paced environments. Being able to detect mechanical and electrical issues, interpret wiring schematics, and learn new equipment quickly. Well-organized and keeping detailed records of maintenance activities. Adept at prioritizing tasks and working with precision and attention to detail. Ready for new position focused on working as part of team-oriented company. Outstanding customer service skills; diplomatic and patient with all types of individuals and organizational levels. Excellent written and verbal communication skills; Confident, articulate, and professional speaking abilities in public, to groups, or via electronic media Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives Thrive in a team environment as well as independently Combine patience, determination, and persistence to troubleshoot associate issues, highly organized, with great attention to detail Easily understand and solve technical problems.
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Shift SupervisorStarbucks Feb 2020 - PresentSeattle, Wa, UsInspected coffee grinder, espresso machine, and ovens every shift to ensure proper operations, increasing efficiency and productivity. Collaborated with manager to conduct all machinery repairs within 48 hours. Increased employee retention rates by recognizing individual achievements and fostering a supportive work culture where team members felt valued. Trained new hires in food handling and safety protocols to boost knowledge and performance. Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns. Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly. Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments. Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business. Planned and executed promotions and special events in close collaboration with management. -
Trainer/ Tier 3Amazon Oct 2013 - Aug 2018Seattle, Wa, UsSUPPORT - TRAINER Excel within a service-oriented company, demonstrating a talent for communicating effectively with associates from diverse backgrounds Foster the development and growth of all newly hired associates and management Ensure proper safety training and process training Supervise a team of 200+ ambassadors to assist in execution of training program/material Create and implement training material following Training within Industry (TWI) methodology Utilizing the Trainer/Operations Partnership program (TOPP) to provide a designated Learning resource to subject matter experts (SME) Met with coworkers for monthly creativity and conflict resolution exercises. WAREHOUSE LEAD - SHIP DOCK PROCESS ASSISTANT Ran shift and supervised 50+ associates daily Created and executed daily staffing plan Engaged and coached underperforming associates to achieve standard work Performed process audits to meet quality metrics Engaged site leaders during daily report-outs (GEMBA) to remove associate barriers Completed Process Improvement projects. WAREHOUSE ASSOCIATE - SHIP DOCK Learned to quickly assess the proper tools to resolve situations Ensured packages were in satisfactory condition for customers Highly skilled in operating material handling equipment (Forklift, Pallet Jack) safely and efficiently
Brittany Wallace Skills
Brittany Wallace Education Details
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Brightpoint Community CollegeGeneral
Frequently Asked Questions about Brittany Wallace
What company does Brittany Wallace work for?
Brittany Wallace works for Starbucks
What is Brittany Wallace's role at the current company?
Brittany Wallace's current role is SSV Starbucks.
What schools did Brittany Wallace attend?
Brittany Wallace attended Brightpoint Community College.
What are some of Brittany Wallace's interests?
Brittany Wallace has interest in Animal Welfare, Environment, Arts And Culture.
What skills is Brittany Wallace known for?
Brittany Wallace has skills like Solid Knowledge Of Knet Team Leadership Knowledge Network, Customer Service, Time Management, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office Suite, Excellent Interpersonal And Communication Skills, Public Speaking, Customer Satisfaction, Adobe Lightroom.
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