Take incoming and make outgoing calls for members and providers.Assist callers with their issues/concerns.Sending escalation emails for escalated issues.Send letter/material requests.Run SSN checks for eligibility and updated information.Training/shadowing.Work multiple different systems.Send and receive faxes.Check claims for denial reasons/payment status.Work spreadsheets to resolve issues.Send incoming emails to the appropriate department for… Show more Take incoming and make outgoing calls for members and providers.Assist callers with their issues/concerns.Sending escalation emails for escalated issues.Send letter/material requests.Run SSN checks for eligibility and updated information.Training/shadowing.Work multiple different systems.Send and receive faxes.Check claims for denial reasons/payment status.Work spreadsheets to resolve issues.Send incoming emails to the appropriate department for review.Respond to incoming emails for issues/concerns/or membership updates.Work on special projects off of calls to benefit the company.Helped implement a new phone system and new software.Answer group questions.Advanced in excel and Microsoft word. Show less

Greet customers as they walk in the door.Let customers know about any applicable discounts and sales.Give cards to new customers/update them on how the shop runs.Walk around and fill things in.See if any customers have anything that needs to be brought to the front desk for purchase.Tag items to be put out onto the sales floor.Make calls to consigners.Move furniture/other home decor or small items.Handle cash register.Fill out sales slips and bag/box members… Show more Greet customers as they walk in the door.Let customers know about any applicable discounts and sales.Give cards to new customers/update them on how the shop runs.Walk around and fill things in.See if any customers have anything that needs to be brought to the front desk for purchase.Tag items to be put out onto the sales floor.Make calls to consigners.Move furniture/other home decor or small items.Handle cash register.Fill out sales slips and bag/box members items.Climb ladders if items on the walls are too high for customers to reach. Show less

Receiving, Order Entry, Packing, Shipping, Filing, Faxing, Copying, Customer Service, Generated & Signed Paperwork

Customer Service, Cashier, Stocking, General Cleaning, Sorting, Running Display, Used Hand Dolly.

Taking & Making Orders, Cleaning, Food Prep.