A qualified Mixologist and Customer Service professional with 15+ years of experience. Driven with a vision to create and increase customer satisfaction and contribute to company success. Ability to uphold high quality customer care by implementation of company professional and technical standards.Dedicated asset to a team by accomplishing relative results as needed. Thriving for development, to exceed sales quotas, while using benchmarks and KPI's; to further reach company goals. Consistently building and promoting strong rapport, long-lasting customer relationships by collaborating sincerely with them and understanding their needs, down to the very last detail.In the past 4 years, have had a proven track record of progressive sales growth, and customer retention by collaborating positively with prospects and asking discovery questions to resolve their needs, then implementing that process consistently for optimal retention and revenue growth.Understands the value of time efficiency; while managing multiple tasks in a fast pace, high pressure environment. Passionate, energetic and a positive team leader, player, as well as a fan. Whitty and skilled at encouraging peers to succeed; and demonstrates a sound professional attitude with pride in performance, and attention to detail.In addition, holding significant knowledge and experience solving problems, up-selling and building company revenue by being dedicated to keeping excellent mental customer interaction records. Looking to bring outstanding proficiency and engaging customer service skills to any challenging environment.