Brittany Jones Email & Phone Number

Spartanburg, South Carolina, United States

• Directed a remote team of 6 Regional Managers, overseeing 36 programs and managing 380 seasonal staff, driving over $18M in annual revenue.
• Monitored team performance on projects and objectives, conducting weekly check-ins, and provided feedback and resources to increase efficiency and job satisfaction.
• Cultivated strategic partnerships with University liaisons; guided the team in advanced relationship management techniques.
• Coordinated logistics, secured dates and spaces for new and existing locations, and negotiated contracts to obtain favorable rates
• Mentored Regional Managers in applying performance management strategies, resulting in optimized team outcomes.
• Oversaw workflow for instructor interviews, onboarding, training, scheduling, and experience delivery.

Denver, Colorado, United States

• Managed staff resources site, ensuring critical policies such as daily operations, safety protocols, student reporting, and course curricula were readily accessible and up-to-date
• Collaborated with cross-functional teams to integrate accurate information and best practices into comprehensive training materials and resources.
• Partnered with the Engineering team to redesign, develop, and test the migration of the site to a new content management system, enhancing functionality and user experience.
• Designed and launched a professional development series for Regional Managers, covering essential topics such as time management, interviewing techniques, leadership skills, and customer service excellence.
• Managed a team of four Regional Managers, providing coaching and support during summer operations

Denver, Colorado, United States

• Managed student information databases for 450 students, including performing statistical analysis on student data and organizing information for presentations and individual reports.
• Oversaw student tutoring services, including scheduling up to 100 weekly student sessions, coordinating program logistics, and managing family, teacher, and tutor communication.
• Managed implementation of academic side of Blackbaud, working with key stakeholders to ensure customization and then training teachers on access and best practices
• Helped in planning and execution of new daily drop-off and pick-up lines and attendance tracking using SchoolPass system
• Consulted for the development of student daily schedule tracking tools for front desk and admin staff
• Upheld student and staff data confidentiality

Greater Atlanta Area

• Collaborated with team of three Algebra 2 teachers to create unit plans, tests, and analysis of student performance data
• Worked individually to revamp Algebra 3 curriculum to skill level and interest of 11th and 12th grade students in order to successfully increase their curiosity and confidence in the study of mathematics
• Regularly communicated student needs with co-teachers, parents, counseling office, and school administration
• Aided with planning and execution of six FIRST Tech Challenge Robotics Tournaments while serving as assistant coach to two seventh grade teams; served as chaperone and co-moderator for FIRST Robotics Challenge high.

Greater Atlanta Area

• Managed the planning and execution of over 60 visiting conferences hosting more than 4500 guests over a twelve week season
• Collaborated with campus partners in housing, dining, and facilities management to provide services for visiting conferences
• Recruited, hired, trained, and managed team of 25 summer staff, interns, and student workers
• Created and managed print and online marketing campaigns in collaboration with key stakeholders for housing selection, move-in and out, and sustainability programs
• Served on-call for summer conferences crisis response team
• Coordinated weekly staff development programs for conferences staff

Atlanta, Georgia, United States

• Organized and oversaw year-long planning for operations and logistics of 17 programs across the Southeast, each running an average of 6 weeks with 32-120 participants per week
• Supervised two full-time hiring managers and recruited, onboarded, and led over 60 seasonal staff annually, ensuring strict confidentiality of employee and applicant information.
• Served on the Emergency Response and Communication Team, ensuring rapid and effective crisis management.
• Represented the company at fall and winter career fairs at target universities and regional marketing events, driving recruitment and brand awareness.
• Responded to weekly input from campers, families, and liaisons, implementing improvements to enhance the overall program experience.
• Collected and analyzed data to identify growth opportunities at both new and existing locations, driving program expansion within the territory.

Greater Atlanta Area

- Supervised a team of 12 - 16 staff and up to 112 students ages 7-17 at Emory University and Princeton University- Maintained daily communication with Regional Manager and Parents- Built a strong working relationship with University Liaison- Reviewed and provided feedback on staff performance- Monitored camp assets and prepared weekly expense reports.

Washington D.C. Metro Area

- Developed department curriculum for Pre-Algebra through Calculus courses- Advocated for, planned, and taught new Programming and Game Design course- Aided in planning and facilitation of orientation days for students- Co-lead afterschool peer study program

Master Of Science, Computer Science; Computational Operations Research; Math

Bachelor Of Science (B.S.), Mathematics

Education record