Brittany Jones Email & Phone Number

Spartanburg, South Carolina, United States

• Directed a remote team of 6 Regional Managers, overseeing 36 programs and managing 380 seasonal staff, driving over $18M in annual revenue.• Monitored team performance on projects and objectives, conducting weekly check-ins, and provided feedback and resources to increase efficiency and job satisfaction.• Cultivated strategic partnerships with University liaisons; guided the team in advanced relationship management techniques.• Coordinated logistics, secured dates and spaces for new and existing locations, and negotiated contracts to obtain favorable rates• Mentored Regional Managers in applying performance management strategies, resulting in optimized team outcomes.• Oversaw workflow for instructor interviews, onboarding, training, scheduling, and experience delivery.• Designed and executed recruitment processes for Regional Manager roles, implementing structured interview procedures and evaluation mechanisms.• Provided strategic input on staff training materials and managed the online staff resources portal, collaborating with departments across the company.• Analyzed client feedback and addressed issues promptly, ensuring client satisfaction and adherence to health and safety standards.• Engaged in local camp and recruitment events and contributed to committee initiatives and executing specialized projects.

Denver, Colorado, United States

• Managed staff resources site, ensuring critical policies such as daily operations, safety protocols, student reporting, and course curricula were readily accessible and up-to-date• Collaborated with cross-functional teams to integrate accurate information and best practices into comprehensive training materials and resources.• Partnered with the Engineering team to redesign, develop, and test the migration of the site to a new content management system, enhancing functionality and user experience.• Designed and launched a professional development series for Regional Managers, covering essential topics such as time management, interviewing techniques, leadership skills, and customer service excellence.• Managed a team of four Regional Managers, providing coaching and support during summer operations

Denver, Colorado, United States

● Managed student information databases for 450 students, including performing statistical analysis on student data and organizing information for presentations and individual reports.● Oversaw student tutoring services, including scheduling up to 100 weekly student sessions, coordinating program logistics, and managing family, teacher, and tutor communication.● Managed implementation of academic side of Blackbaud, working with key stakeholders to ensure customization and then training teachers on access and best practices● Helped in planning and execution of new daily drop-off and pick-up lines and attendance tracking using SchoolPass system● Consulted for the development of student daily schedule tracking tools for front desk and admin staff● Upheld student and staff data confidentiality● Recruited, screened, onboarded, and managed the roster of substitute teachers for three distinct division levels.● Assisted in division level programs such as 3rd and 5th grade continuation and 8th grade graduation.● Supported administrative and logistical needs of K-8 educational program

Greater Atlanta Area

• Collaborated with team of three Algebra 2 teachers to create unit plans, tests, and analysis of student performance data• Worked individually to revamp Algebra 3 curriculum to skill level and interest of 11th and 12th grade students in order to successfully increase their curiosity and confidence in the study of mathematics• Regularly communicated student needs with co-teachers, parents, counseling office, and school administration• Aided with planning and execution of six FIRST Tech Challenge Robotics Tournaments while serving as assistant coach to two seventh grade teams; served as chaperone and co-moderator for FIRST Robotics Challenge high school team

Greater Atlanta Area

• Managed the planning and execution of over 60 visiting conferences hosting more than 4500 guests over a twelve week season• Collaborated with campus partners in housing, dining, and facilities management to provide services for visiting conferences• Recruited, hired, trained, and managed team of 25 summer staff, interns, and student workers• Created and managed print and online marketing campaigns in collaboration with key stakeholders for housing selection, move-in and out, and sustainability programs • Served on-call for summer conferences crisis response team• Coordinated weekly staff development programs for conferences staff• Served on student assessment strategic planning team to advocate for improved residential experiences based on resident feedback • Selected as a consultant for professor hosting 17th Biennial International Society for Justice Research Conference for professionals from over five countries• Volunteered as a group leader for “Creating Emory”, an orientation program fostering conversations about inclusion, diversity, and accountability

Atlanta, Georgia, United States

• Organized and oversaw year-long planning for operations and logistics of 17 programs across the Southeast, each running an average of 6 weeks with 32-120 participants per week• Supervised two full-time hiring managers and recruited, onboarded, and led over 60 seasonal staff annually, ensuring strict confidentiality of employee and applicant information.• Served on the Emergency Response and Communication Team, ensuring rapid and effective crisis management.• Represented the company at fall and winter career fairs at target universities and regional marketing events, driving recruitment and brand awareness.• Responded to weekly input from campers, families, and liaisons, implementing improvements to enhance the overall program experience.• Collected and analyzed data to identify growth opportunities at both new and existing locations, driving program expansion within the territory.• Collaborated with university career centers, faculty, and staff to recruit 500+ applicants annually for summer staff roles.• Acted as the Operations Liaison with the Engineering team to develop and refine online tools for staff onboarding, scheduling, and in-camp processes.• Reviewed stakeholder requirements and authored technical specifications for the development team, ensuring alignment with organizational needs.• Conducted user acceptance testing (UAT) to validate that tools and platforms met desired functionalities.• Facilitated training sessions for both full-time and seasonal staff, ensuring readiness and proficiency in their roles.

Greater Atlanta Area

- Supervised a team of 12 - 16 staff and up to 112 students ages 7-17 at Emory University and Princeton University- Maintained daily communication with Regional Manager and Parents- Built a strong working relationship with University Liaison- Reviewed and provided feedback on staff performance- Monitored camp assets and prepared weekly expense reports- Scheduled weekly activities and staff duties- Distributed daily medicines and maintained health and safety log- Instructed students in C++/Java Programming and Robotics

Washington D.C. Metro Area

- Developed department curriculum for Pre-Algebra through Calculus courses- Advocated for, planned, and taught new Programming and Game Design course- Aided in planning and facilitation of orientation days for students- Co-lead afterschool peer study program

Master Of Science, Computer Science; Computational Operations Research; Math

Bachelor Of Science (B.S.), Mathematics

Education record