Assistant Fiscal Analyst
Current• Educate taxpayers via telephone and in person on North Carolina state laws, local ordinances, OTC policies and procedures, and guidelines in an effort to collect funds.• Process collection activities for beer & wine, taxicabs, room occupancy, prepared food and beverage, vehicle rental, U-Drive-It, heavy equipment taxes and all related charges and fees.• Process returned correspondence in the collection system.• Research systems and databases to obtain correct status, mailing, and owner information, in order to decrease the number of delinquent accounts and to assist in improving the overall collection goals. • Assist taxpayers by providing accurate information in a timely manner. • Document all collection efforts, communications, and actions in the collection system in detail.• Demonstrate knowledge by complying with and understanding all business tax programs in accordance with North Carolina revenue laws, OTC policies and procedures, local ordinances, and guidelines in an effort to collect funds.• Served on the Events Planning Committee.
