Brittany Geissinger - Alger Email & Phone Number

United States

• Influence and development of hotel sales & marketing plans and actions to maximize enterprise value while maintaining brand identity and standards.• Evaluate and tracks hotel revenue performance of assigned hotel region against budget brand benchmarks and assigned portfolio.• Monitor solicitations and bookings to maximize overall revenue.• Oversee the management of the division's annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.• Work directly with property-based Directors of Sales to help with the coordination of on-property direct sales efforts.• Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies. • Conducts on-property visits to hotels within the assigned collection to assess the strength of sales leadership strategic culture and adherence to Newport Hospitality Group established regulations company standards sales standards and sales metrics.• Train all respective Directors of Sales within the assigned portfolio(s) on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.• Partner with hotel/sales leadership and/or Corporate HR to manage Human Resources in the division in order to attract retain and motivate the Associates; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate. • Influence and developed hotel digital marketing plans and actions to maximize enterprise value while maintaining brand identity and standards.

Hampton And Yorktown, Virginia

At the height of the COVID-19 Pandemic, I was assigned the position of the General Manager as the onsite leader of the hotel. I represented the hotel with all guests, clients, associates, and owners. I was responsible for consistently in delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. I worked with with the revenue management team, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels.

Responsible for overseeing and coordination of the entire sales team activities Established sales territories, quotas, and goals for the each properties sales team Analyzed sales statistics to identify areas of improvement Tracked results and trends regularly for business forecasting and ownershipReported on team performance weekly and monthlyDeveloped and executed innovative sales strategies

Richmond, Virginia Area

- Maintains records and coordinates the operations of member services, including annual dues billings, contact with new members/ recruitment of members. Manages day-to- day operations of the office.- Performs bookkeeping duties, such as daily electronically processing of checks, cash and credit cards, daily deposits, recording of dues, writing checks, provide monthly operating statements and work with the auditors and the treasurer of the association.- Organizes logistics for all board and committee meetings and provide financial reports- Records minutes by serving as the recording secretary at all the Board Meetings/General Assembly and other sessions as requested by the Executive Director.- Manages computerized database/mailing list related to association business.- Designs and manages data files and tracking systems for all conference registrants, current members, newsletter/directory mailing lists, PR lists, advertiser lists, conference promotional information.- Actively participates in the development of office systems to improve association efficiency and effectiveness.- Designs the quarterly Virginia D.O. Newsletter, annual Membership Directory, Conference programs, and association flyers.- Participates in Website management by monitoring and updating the website as needed.- Serves as the website administrator in approving member access to the member only section of the website. - Maintains records and reports for VOMA and the Virginia Osteopathic Medical Association Foundation.- Create Graphic Designs for all communication (mailer, e-mail and brochures)- Works closely with the Department of Alumni Relations and staff at the Colleges of Osteopathic Medicine to maintain updated alumni database- Serves as meeting manager in organizing all on-site logistics for the association’s conferences and seminars.- Source events by sending out RFP's to destinations of interests and perform sites for selections.

Williamsburg, Va And Poconos, Pa

- Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.- Generates business from telemarketing, appointments, site visits, cold calls and general inquiries via email/phone. Uses peak hours to “sell” and the non-peak hours to do account maintenance tasks.- Develops and records prospects and accounts by creating tracing system for callbacks, release dates, future meetings, etc. Tracks all contact data in OPERA.- Maintains relationships and a cadence of communication with all accounts to maintain top of mind awareness.- Assists in the preparation of group room blocks forecasts.- Submits a weekly reports to the DOSC.- Prepares group proposals as well as sales materials and contracts.- Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.Received the 2015 Sales & Catering Manager of the YearReceived the MPI Virginia's Young Professionals Award in 2017** Originally Sales Manager, Promoted to Area Sales Manager

Williamsburg, Virginia

- Generates catering revenue and meets budgetary goals through banquet and meeting revenues.- Responsible for the successful outcome of meetings, events and programs from pre-arrival through post-departure. - Manages and executes the terms of the client contract for the meeting, event or program as outlined by the Director of Sales and Catering.- Provides consultation/advice to clients on all aspects of lodge facilities and services when proposing and contracting groups and events.- Issues formal proposals and contracts to group clients.- Generates business from telemarketing, appointments, site visits, cold calls and general inquiries via email/phone. Uses peak hours to “sell” and the non-peak hours to do account maintenance tasks.- Creates and manages groups in Opera S&C system.- Responsible for 30-60-90 day catering forecast that is prepared monthly.-Responsible for catering revenue goals that make up overall revenue budget for lodge.- Complete BEO’s and Resumes for clients and departments to communicate specific needs and contracted/agreed details and pricing of client to departments.- Conduct weekly BEO meetings to discuss in-house events with the Director of Food & Beverage, Banquet Manager, Banquet Chef and all relevant personnel. (optional based on property structure)- Provide detailed information on groups' specific needs throughout the entire booking process from negotiation to contracting and pre-arrival to arrival and departure.- Obtain guaranteed commitments for the number of people attending banquets, meetings and functions prior to the commencement of the event. (Optional based on property structure.)- Represent the lodge in resolving complaints from groups and group attendees frequently, including but not limited to billing and reservations. - Invoicing incoming groups, collecting payment and processing- Secure Travel Arrangements (transportation, hotel and rentals)** Originally Catering Sales Manager, promoted to Sales Manager

- Directly responsible for Wedding, Social market, Religious market and Family Reunions. Contact, meet with and conduct site tours with prospective clients. - Prepared all of the hotel’s banquet event orders for meetings, banquets and group functions- Conducted banquet event order and resume meetings in order to reconcile client requests and convey instructions for arriving groups.- Coordinated details of catered events to include quantities of product needed, manpower required, communicating menus, room set up and audio visual needs.- Coordinated all aspects of Catering and Banquet Department to included but not limited to scheduling staff, processing banquet checks, recording, invoicing- Responsible for Catering sales/profitability and continued growth. - Responsible for record keeping including invoicing and reporting. - Responded to all customer questions and inquiries regarding group sales and catering.- Made contact with prospective clients introducing the property and brand loyalty opportunities.- Conducted outside sales calls and campaigns to current and prospective clients.

- Responsible for creating, pricing and advertising the daily specials for Papillon a Bistro and the 415 Bar and Grill.- Created and promoted a new lunch and dinner menu for the 415 Bar and Grill.- Managed a staff of 15-20 employees on a daily basis.- Scheduled and approved payroll on a weekly basis.- Represented the hotel at off-site events such as: Taste of Williamsburg, Chocolate Affair and March of Dimes Chef Auction.- Prepared meals for banquets and coordinated back of the house staff members for parties of up to 400 - 600 attendees.- Responsible for ordering all products that were to be utilized in the restaurant and banquets from local purveyors such as Sysco, Food Source, Sam Rust Seafood and PFG

Associate Of Arts And Sciences - Aas, Culinary Arts And Related Services

Associates, Culinary Arts