Brittany Augustine Mba Email & Phone Number

Phoenix, Arizona, United States

As the Director of Research at the Arizona Office of Tourism, I have been instrumental in advancing the state's tourism research & marketing strategies. I have overseen the development and implementation of comprehensive tourism industry research programs. My efforts have helped position Arizona as a leading destination, backed by data-driven insights and strategic recommendations.Key Responsibilities and Achievements:• Directed the creation and dissemination of studies that have been shared on a global scale, enhancing Arizona's visibility and attractiveness as a tourism destination.• Delivered presentations and represented the state of Arizona at national and international conferences, showcasing our research findings and strategic insights.• Managed substantial budgets and procurement processes, ensuring efficient allocation of resources and alignment with strategic goals.• Led the agency's performance management activities, coordinating with the Executive Team to set strategic objectives and measure success.• Conducted detailed analyses to support key marketing initiatives and developed comprehensive scopes of work for market research studies.• Served as the central clearinghouse for tourism-related data, overseeing the acquisition, analysis, and communication of vital tourism metrics.• Coached and developed staff, fostering a collaborative and high-performing research division.Skills and Competencies:• Expertise in strategic planning, market research, and marketing initiatives.• Proficient in budgeting, procurement, and contract management.• Strong public speaking and presentation skills, with experience addressing diverse audiences.• Ability to build and maintain relationships with a wide range of stakeholders.• Excellent analytical and decision-making skills, with a proven track record of making strategic recommendations based on data analysis.• Skilled in staff coaching and development, with a focus on fostering a team-oriented environment.

Phoenix, Arizona, United States

• Design and maintain web pages for the Office of Digital Teaching and learning within the Arizona Department of Education Website.• Maintain contacts by keeping them updated and organized to reflect the role that stakeholders play in the Office of Digital Teaching and Learning.• Design and execute diverse newsletters, utilizing storytelling techniques, for internal and external audiences.• Implement agency standards and create infographics using Adobe In-Design and Illustrator etc.• Works with agency-approved vendors to help disseminate communications plans.• Identify and develop other communication channels in collaboration with the Arizona Department of Education Communications department.• Use a variety of software for website and newsletter design. Such as Drupal and SendGrid.• Create and manage social media platforms including but not limited to Facebook, Instagram, Twitter, and LinkedIn.• Disseminate information through a variety of software’s including but not limited to Microsoft Word, PowerPoint, Microsoft Teams, Microsoft Excel, Microsoft Outlook, and Google suites.

San Diego, California, United States

• Support economists with scholarly research projects• Gather and analyze large datasets• Verification of statistical and material in manuscripts• Gather, understand, analyze and compellingly present a wide variety of economic data• Conduct background research and case studies on a variety of economic projects • Support communication and partnerships across the project team and potentially with local research organizations or case study research.• Contribute to project reports and publications

Washington, District Of Columbia, United States

• Manage and maintain social presence, by assisting in the creation, editing, and publishing of content on the organization’s digital communications platforms including websites, social media platforms, and email management software.• Develops reporting and metrics for social media platforms to evaluate and measure effectiveness, as well as capturing lessons learned.• Develop and coordinate drafts, talking points, press releases and responses. • Assists with media event planning and outreach.• Provide administrative support by answering telephones, assisting visitors, replying to emails, and resolving and referring a range of administrative problems and inquiries.• Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors• Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.• Printing, maintenance, billing, processing payments, and other services• Train and lead student employees when required.

South Hampton, New York

Cliff Drysdale Tennis is a global, full-service tennis management company that strives to develop and promote tennis.• Collaborate with Sales Representatives and Fulfillment Specialists to create customized regimens.• Assisted with junior tennis development paying special attention to motor skills and hand eye coordination through a variety of specially tailored drills. • Certified Cardio Tennis coach incorporating different exercises focused on increasing the heart rate.• Coached high end clientele varying in ages and abilities though varying drill intensity levels.• Managed group lessons and scheduling.• Front desk assistance answering phones, and scheduling lessons.

Greater Los Angeles Area

Westside Tennis is a boutique tennis program catering to international and California residents unique tennis needs. • Adult tennis coach specializing learning through the form of competition. • Junior tennis coach focused on technical advancement. • Coached cardio tennis incorporating different exercises, rackets, and intensity levels.

Rome Area, Italy

An American in Rome is a Travel blog that fouses on guiding tourist in Rome and throughout Italy. • Travel blog intern In Rome, Italy• Off-site location intern assisted in visiting various events and locations such as restaurant openings or museums and representing the blog.• Write reviews about my experience and submit to lead director.• Explored Google Analytics learning the various ins and outs of digital engagement. • Traveled to n Italian tourist sites and immersed myself in the culture. • Went to different restaurant openings as an intern to review the companies.

Greater San Diego Area

Scripps Ranch Swim and Racket club is Private Country club boasting a 5+ year waiting list catering toward the social enrichment of San Diego county residents .• Junior tennis director responsible for program direction, instruction, curriculum, development.• Primary point of contact for 300+ clients.• Responsible for staff hiring, training, and volunteer involvement.• Digital marketing lead for tennis activities in charge of developing written content strategies for both on-line and paper content.• Lead schedule and calendar manager for staff and operations.• Organized practices and training sessions for varying ages and ability levels. • Develop reputation management and improvement strategies with clients.• Directed tennis staff with tennis operations and court maintenance. • Worked directly with the head pro to design websites and market tennis programs. • Lead discussions with parents and potential customers.• Enforced all tennis facility policies, rules, and regulations maintain the court and the equipment.

Greater San Diego Area

San Diego Christian College is a NAIA christian college In the Greater San Diego area.• Assisted with coaching, mentoring, and preparing players during practices and matches.• Hitting partner and warm up partner to college players.• Lead Transportation and accommodation staff in charge of setting up and coordinating vehicles and hotel.• Directed tennis practices, pre-match warm ups, and post-match cool downs.• Recruiting assistant. Spoke with potential players and gave them tours of the school/ athletic facilities.

Rancho Santa Fe, Ca

The Bridges At Rancho Santa Fe is a exclusive Country club providinga variety of services including tennis and golf. • Junior developmental coach specializing on motor skills, and hand eye coordination.• Assisted with junior tennis primarily focused on toddler advancement. • Coached Quick start tennis incorporating different racket sizes, court sizes, tennis balls, and junior nets.

Irvine, California

Advatage Tennis Academy is a full service school and High performance Tennis Academy catering to students both academic and tennis goals. • Lead pro organizing practices and training sessions.• Oversee operations and communicate team values and goals to players.• Generate new business through prospecting, cold calling, and online presentations.• Scheduled tournaments and helped with travel arrangements, provided care and supervision for junior players.• Analyze growth and present daily and monthly analytic reports to clients.• Facilitated communications for tennis students pursuing higher education. • Oversaw nutrition, diet, and supplement programs and custom-tailored training.• Hire and vet potential team members

Carson, California

The Arthur Ashe Safe Passage tennis program is a grassroots tennis program aimed at promoting tennis to at risk children in the greater Los Angeles area. • Event planner and fundraiser engaging the public at various outreach events. • Assisted in program direction, instruction, curriculum development, and mentoring. • Certified Quick start tennis coach incorporating different racket sizes, court sizes, tennis balls, and junior nets• Students have gone on to receive college scholarships and play on the WTA tour professionally.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Communication And Media Studies

Italian Studies

Studied abroad in Rome for a semester. Where I focused on learning the Italian language and politics surrounding immigration.

Associate'S Degree, Communication And Media Studies

Activities and Societies: Captain of the tennis team. National tennis champions.

Master Of Business Administration - Mba, Business Administration And Management, General