Brittany Balcom Email & Phone Number

Data security matchmaker connecting technical solutions with positive business impacts. Winner of the 2023 sales org-wide first meeting deck pitch contest 5 months into the role. Top mid-market SE in Q3 FY2024.Leads technical sales calls and builds technical champions.Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of customers in both SLED and commercial sector.Qualifies sales opportunities in terms of customer technical requirements, competition, decision making process and funding.

Modeling, sculpting, texturing, lighting, and animating 3D assets for space industry clients using Blender and Unreal Engine

Rockville, Maryland, United States

Provide a personalized customer service experience for recommendations of PC desktops, laptops, custom builds, components, peripherals, and services to match customers’ budgets and usage needs.Developed and maintained knowledge of PC component brands, technical specifications, and compatibility.Developed marketing and organization for high value and high demand components.98+ Net Promoter Score from customer surveys.Microsoft champion, focused on Microsoft 365 and hardware.

Washington D.C. Metro Area

Managed customer payloads to the International Space Station for the entire life cycle of each project by serving as the primary interface between customers, Nanoracks engineering, and NASA personnel to ensure compliance with safety and engineering requirements, and timelines.Curated engineering and technical documentation regarding payload requirements and technology specifications.Coordinated communications with student groups to prepare their experiments for spaceflight.Organized and executed a space-themed student multimedia competition in conjunction with Bioware for the company's educational wing, DreamUp.Maintained and improved customer online experience through the Joomla customer portal, transition to Egnyte file sharing software, and creation of a SharePoint site for both internal and external use.

Washington D.C. Metro Area

Created presentations, outreach material, and branding strategies for trade shows, annual corporate headquarters meetings, and other major space industry events.

Washington D.C. Metro Area

Researched stakeholders/interested parties regarding planetary protection issues in commercial space exploration ventures

Washington D.C. Metro Area

Conducted market research of the small launch vehicle industry and FY2015 NASA budget request for clients in the Japanese space community. Attended relevant Congressional hearings and other industry events.

Washington D.C. Metro Area

Drafted cooperative international agreements and coordinated their approval within NASA, Department of State, and other Government agencies. Compiled analytics documenting international agreements for use by the Associate Administrator of the division.

Fredericksburg, Va

Served as technical point of contact + DBA for eLearning contract. Managed communications between business and technical service providers by converting business requirements into technical architectures. Maintained and improved student experience on eLearning system with 1,300 users.Participated in pricing and staffing requirements to best meet customer needs.

Huntington, Wv

-Recruited team members through classroom presentations, campus-wide flyers, and campus extracurricular activity fairs-Introduced team members to Model United Nations debate format and helped improve public speaking abilities-Maintained prior financial and other administrative records-Acquired annual $500 budget by appealing to Student Government and handled preliminary and post-conference financial paperwork-Organized annual travel to conferences by selecting the conference, securing accommodations, arranging transport, and handling payments

Singapore

-Wrote articles for American Embassy weekly newsletter using Microsoft Publisher-Created comprehensive guidebook to Embassy departments and services-Assisted in organizing seasonal and award events for the community-Ensured records about Embassy family arrivals and departures were updated and accurate using Microsoft Excel

Master’S Degree, International Science & Technology Policy

Activities and Societies: George Washington Space SocietyElliott School of International Affairs Space Policy Institute Concentration.

Study Abroad, Chinese Language And International Business

B.A., International Affairs

Activities and Societies: Pi Sigma Alpha, Pi Mu Epsilon, Phi Alpha Theta, Model United Nations (president), Symphony Orchestra (French.

Diploma, 3D Modeling

Certification, Data Analytics

Focus on developing skills in Python, JavaScript, Tableau, and R among others

Non-Degree, Computer Science

To prepare for a career change I took a year of coursework in computer science at Northern Virginia Community College with a focus.

Non-Degree, Geology

After graduating from Marshall, I spent an extra year at the University of Kentucky studying geology, physics, and chemistry to further my.

High School Diploma

Activities and Societies: Tri-M Music Honor Society, Chinese Honor Society, Model United Nations, Extemporaneous Speaking, Orchestra.