Brittany Boone Email & Phone Number

Houston, Texas, Us

Oversee administrative duties of the legal office, including orchestrating a significant number of client and case files and preparing legal documents. Manage complex calendars, appointments and travel arrangements in bankruptcy department for senior attorney.Handle the inflow and outflow of settlement statement documents, making sure to proofread materials before client signature.Maintain high call volume and effectively communicate with clients and attorneys.Organize and maintain electronic cases, resulting in streamlined data retrieval and enhanced team collaboration.Answer client telephone calls and emails with urgency, assisting clients with a multitude of questions. Skillfully employed in RightSignature software to efficiently edit and electronically sign legal documents, reducing turnaround time for client correspondence.

Irving, Texas, Us

Managed 200+ customer accounts servicing Texas, Louisiana, New Mexico, and Arkansas to name a few. Meticulously overseeing invoice generation, tracking payment deadlines, and proactively initiating collection procedures when necessary, resulting in reduction in overdue accounts.Executed day-to-day financial transactions, including verification, precise classification, accurate computation, and systematic recording of accounts receivable data, contributing to error-free financial records and audits.Streamlined accounts receivable records to ensure accurate and up-to-date data.Collaborated cross-functionally to provide exceptional customer service to both internal teams and external clients, promptly addressing inquiries and resolving issues to maintain positive business relationships.

Houston, Tx, Us

Acted as a dedicated point of contact for a diverse portfolio of clients, fostering strong relationships and addressing their inquiries with a proactive and solutions-oriented approach.Collaborated closely with the sales team to facilitate seamless communication regarding client matters, ensuring accurate DOT testing requirements, efficient dispute resolution, and timely revenue recognition.Implemented a client feedback loop, collecting insights on service satisfaction and areas for improvement, resulting in a revamped support process that increased positive feedback.Played a pivotal role in updating the CRM system, accuracy of data entry, and actively participated in user training sessions and providing valuable feedback.

Bachelor Of Business Administration (Bba), Marketing

Education record