Executive Correspondence
* Responded to Guest correspondence sent to CEO (first Bob Chapek, then Bob Iger) and Board of Directors.* Used 18 different systems to research complex and challenging experience-based situations, then thoughtfully considered each situation and determined how to respond on behalf of our Executives.* Partnered with applicable areas within Disney to fulfill appropriate requests.* Other roles include: Opening team of Star Wars:Galactic Starcruiser, Sales and Solutions Resorts Specialist* Provided superior Guest experience while building resort sales for Walt Disney World Resort, Disney’s Vero Beach Resort, Disneyland Paris and Disney’s Hilton Head Island Resort.*Other roles include: Opening team of Star Wars:Galactic Starcruiser, Sales and Solutions Resorts Specialist*Provided superior Guest experience while building resort sales for Walt Disney World Resort, Disney’s Vero Beach Resort, Disneyland Paris and Disney’s Hilton Head Island Resort.**Star Gala winner every quarter eligible. Consistently ranked top performer in my area.