Owner of a boutique, fully remote “creative solutions” firm, specialising in comprehensive executive support and event management services. Executive Support & Calendar Management: Managed calendars, emails, and communications for multiple clients, ensuring efficient scheduling and well-composed responses. Coordinated up to 4 client calendars concurrently, with streamlined email management. Content Creation & Brand Management: Produced engaging graphic design and compelling written… Show more Owner of a boutique, fully remote “creative solutions” firm, specialising in comprehensive executive support and event management services. Executive Support & Calendar Management: Managed calendars, emails, and communications for multiple clients, ensuring efficient scheduling and well-composed responses. Coordinated up to 4 client calendars concurrently, with streamlined email management. Content Creation & Brand Management: Produced engaging graphic design and compelling written content for various campaigns, amplifying company branding. Orchestrated comprehensive social media strategies, ensuring cohesive brand representation and engagement. Event Coordination & Logistics Management: Orchestrated events of varying scales, from major sponsored sporting events to intimate gatherings, ensuring flawless execution from planning through to completion. Meticulously managed event logistics with a focus on flawless execution within designated budgets and timelines. Show less

Executive Assistance: Provided support to CEO, General Manager & Operations Manager, managing their administrative needs ensuring seamless office operations. Accounts & Payroll Management: Oversaw accounts payable, handled office operations, and efficiently managed payroll processes for a 30-person team. Recruitment & Onboarding: Led end-to-end recruitment processes, crafting job advertisements, conducting interviews, & facilitated onboarding for new staff members. WH&S Policy… Show more Executive Assistance: Provided support to CEO, General Manager & Operations Manager, managing their administrative needs ensuring seamless office operations. Accounts & Payroll Management: Oversaw accounts payable, handled office operations, and efficiently managed payroll processes for a 30-person team. Recruitment & Onboarding: Led end-to-end recruitment processes, crafting job advertisements, conducting interviews, & facilitated onboarding for new staff members. WH&S Policy Implementation: Spearheaded the formulation and implementation of WH&S policies and task-specific protocols, ensuring strict compliance. Compliance Monitoring: Monitored and maintained adherence to WH&S policies and equipment standards, organised staff training and acted as principle workplace first aider. Event Coordination & Travel Management: Organised attendance at promotional events & interstate business meetings, managed nationwide warranty claims and handled intricate staff travel logistics to fulfil warranty replacements & servicing.Reason for Leaving: Redundancy due to Covid Show less

Financial Management: Managed accounts payable/receivable and facilitated banking operations across diverse hotel departments, ensuring precise financial oversight. Cross-Functional Adaptability: Seamlessly navigated multiple roles during the pandemic – transitioned between Front of House, Events, Administration, and Housekeeping, adeptly meeting evolving business requirements with flexibility and adaptability.Reason for Leaving: Hotel closure due to Covid 19

Client & Portfolio Management: Managed an extensive portfolio of Community & Disability Support Programs, serving as a vital liaison between clients & in-home nursing staff, aligning client needs with staff resources for streamlined service delivery and personalised care. Software Integration & Database Enhancement: Led the integration of a new database, to significantly enhance regional efficiency & accuracy. Instrumental in the onboarding of NDIS participants, and amplifying database… Show more Client & Portfolio Management: Managed an extensive portfolio of Community & Disability Support Programs, serving as a vital liaison between clients & in-home nursing staff, aligning client needs with staff resources for streamlined service delivery and personalised care. Software Integration & Database Enhancement: Led the integration of a new database, to significantly enhance regional efficiency & accuracy. Instrumental in the onboarding of NDIS participants, and amplifying database utilisation for increased operational effectiveness.Supervisory Leadership: Managed a team of both office and after-hours staff and provided guidance and oversight to ensure team productivity and effectiveness in supporting the regional office. Show less

Staff & Facility Rostering: Managed intricate scheduling for multiple staff & facilities, demonstrating proficiency in balancing client management, 24-hour shift rotations and high-pressure scenarios within tight timeframes. Promotion: Promoted within a swift 3-month period to manage the company’s In-Home Care division, highlighting strong performance and remarkable adaptability in handling increased responsibilities.

Professional Customer Service: Demonstrated exceptional customer service and professionalism in demanding settings, ensuring a superior guest experience and effective management of customer complaints. Event Coordination: Managed successful planning and execution of large-scale corporate and private events, showcasing meticulous attention to detail & precise organisational skills.

Store Management: Led a 15-person team and contributed to the launch of the company’s newest flagship store in Australia. Managed in-store events and regularly represented the brand at external marketing events, enhancing brand visibility and customer engagement.