Brittany Connor Email & Phone Number

• Managed external communications with focus on social media (Facebook, Twitter, LinkedIn) by writing posts and creating social media calendar which resulted in a 50% increase in followers and engagement across platforms
• Collaborated with Director of Communications and Marketing in working on multiple projects simultaneously by developing audience relevant communication strategies while partnering with internal and external.
• Ensured organizational voice was communicated clearly on all print and digital media by supervising team of 4 interns, serving as point of contact for marketing materials and story development, and editing all content.
• Partnered with multiple levels of organization to complete inter-departmental projects and participate in university-wide initiatives by providing strategy development resulting in multiple awards for annual impact.

New Brunswick, NJ

• Evaluated 40-60 undergraduate student assignments monthly while collaborating with professors regarding student issues and errors to improve coursework
• Communicated requirements to students by providing recommendations, immediate responses to inquiries, and utilized academic knowledge to encourage change

• Assisted in marketing strategy development to improve program image among competitors by researching 8 comparative programs, student demographic information, and current program
• Facilitated research for marketing content, department news, and articles for social media by becoming experienced in program goals and offerings
• Drafted letters and developed a template for thanking donors, revised thank you letters on behalf of scholarship recipients to maintain consistency and reduce writing errors
• Collaborated with internal and external groups to locate materials in archives and reviewed data for accuracy in developing 45th-anniversary materials

• Identified areas of growth and opportunity for jewelry retail site by conducting research and industry reported findings to build website and expand range, resulting in 3 new sections and new items added to increase.
• Researched competitive brands and provided market analysis reports for overall company and individual items in preparation for product launch
• Provided complete customer service through creation of company handbook and assisting customers through product education, order placement, fulfillment, and problem-solving

Edison, New Jersey

• Developed product database using QuickBooks and Excel to reflect current stock, maintain accuracy, and prevent shortages simplifying daily processes and for use in marketing communication with buyers resulting in two.
• Monitor sales trends and develop reports on development while providing recommendations for next steps
• Researched competitors and used customer insights to make product recommendations

Master'S Degree, Communication And Media Studies

Specializations in research and health communication

Bachelor'S Degree, Communication, General & Entreprenuership Minor

Activities and Societies: Lambda Pi EtaSpecialized in Children and Family Relationships Completed work in User Experience and Design