Youth Detention Counselor
Philadelphia Juvenile Justice Service Center
United States
• Provided a safe and secure environment for detainees in residential facility • Managed a pod or housing sections of more than 20 detainees at a time • Prioritize residential concerns and needs • Adhered to all protocols, policies, and procedures of the Department of Human Services for Youth Detention • Remained vigilant and always monitored residential activity and their status for periodic reporting• Maintained a log of daily unit activity and incidents to ensure quality of care across staffing and agencies • Provided verbal handoff with behavioral reports, incidents, and other unit activity prior to the start of their rotation • Reviewed dietary, medical safety plan, and other such records prior to distributing meals, clothing, etc.• Responded promptly to emergency or escalated situations according to department policy and procedures• Completed necessary paperwork such as unit census and daily inspection checklist• Deescalated tense situations amongst residents when feasible • Transferred residents from living units to programs and other activities within the center • Completed annual trainings in Suicide Prevention, Safety Crisis Management Techniques: Theory and Physical and Professional Courage