Brittany E. Smith, Ssgb, Cpm Email and Phone Number
Brittany E. Smith, Ssgb, Cpm work email
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Brittany E. Smith, Ssgb, Cpm personal email
USAF veteran with extensive experience working with risk management, business strategy, process engineering, and project management. Currently loving life at USAA in Risk using my expertise in business process management and program management, and knowledge of human motivation.I’m passionate and eager to grow and learn - I devour knowledge and education as quickly as I can. Being a life-long learner is essential to who I am. I am glad to have found an incredible company going forward that wants a professional that is dedicated and loyal to their mission and vision. A company that values my ideas and insight, and allows me to blossom professionally; that delight in my personality and allows me to add to their already-inspirational culture.Excels at innovation and problem solving, coming up with unique solutions and improvements for ideas and projects; skilled in communication, data analysis, management, and research. If there is anything I can assist my peers with, don’t hesitate to reach out - I am an open book.
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Quantitative Risk AnalystUsaa Jun 2023 - PresentSan Antonio, Texas, Us
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Risk AnalystUsaa Feb 2021 - Jun 2023San Antonio, Texas, Us
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Business ArchitectUsaa Apr 2020 - Feb 2021San Antonio, Texas, Us
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Project Manager/Process EngineerUsaa Aug 2019 - Apr 2020San Antonio, Texas, Us• Assists in engineering documentation foundation for FCRA program to meet compliance goals• Leads and facilitates cross-functional teams in the application of process engineering principles• Charged with change management initiatives of moderate scope and complexity independently• Mentors others within work center on current industry best-practice and company standards• Responsible for filling the role of project manager and/or process engineer on Agile Sprint teams • Facilities Sprint meetings, works to remove impediments to progress, and ensures team cohesion • Collaborates with Experience/Process Owners to generate current state experience/process maps• Identifies risks/controls for applicable regulatory requirements per compliance/legal standards• Utilizes iGrafx, Sharepoint, Salesforce, and other tools to document current/future state processes
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Instructional AssistantDol Coach Nov 2020 - May 2021Tampa, Fl, Us -
User Experience ManagerDol Coach Nov 2020 - Apr 2021Tampa, Fl, Us
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Dental Laboratory Evaluations & Research Project ManagerUnited States Air Force May 2017 - Sep 2019Randolph Afb, Tx, Us• Managed research projects for Air Force Dentistry while partnering with Army, Navy, and Academia• Oversaw industry research and developed reports for national and international journal publication• Developed project enterprise record for tracking $569.8M in total company projects/assets• Established pull ordering system to reduce overabundance of supply; saved $9K annually• Initiated laboratory overhaul project, streamlined operations of $80M in work center resources• Created 106 product deliverables valued at $1.4K ensuring ease of access relating to safety codes• Implemented social media re-launch, 200% increase in social media engagement over 6 months• Initiated and oversaw Air Force-wide field survey of dental clinics (customers) with 96% return rate• Key coordinator/member of project team for the completion of 26 research projects valued at $9.6M• Custodian for $218K IT equipment account; located 4 errors resulting in $8.2K in recovered items -
Operations Project ManagerUnited States Air Force Apr 2016 - May 2017Randolph Afb, Tx, Us• Responsible for section production of 150+ models weekly as first step of production process• Sustained clinic and lab operations as well as leading all productivity related projects• Project manager for Lean Six Sigma; initiated and oversaw completion of Six Sigma sprint initiatives• Tracked 586 outputs for process deficiencies and cut processing time from 7 days down to 3 days• Identified material and time waste in current production process, cut operational costs by $18.1K• Managed QA program that processed an average of 40 outputs per week with 98% pass rate• Administered career field education program to maintain accreditation; provided 1.2K CEUs annually• Executed data entry for 40 employees; identified 45 coding errors; notated $3.1M production value
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Assistant Operations Project ManagerUnited States Air Force Apr 2015 - Apr 2016Randolph Afb, Tx, Us• Secondary supervisor for dental laboratory prosthetics section• Responsible for tracking production and ensuring delivery standards met• Trained 40 employees on the Lean Six Sigma principles to gain buy-in prior to program rollout• Initiated work center Lean Six Sigma program to reduce errors; relayed benefits to Board of Directors• Itemized and revamped $32K supply ordering process which saves 700 work hours annually• Developed work center manpower chart to strategically place 69 personnel for max efficiency• Governed $180K equipment account for work center; enabled annual execution of 4.9K outputs• Completed data entry for 45 employees; accounted for $1.8K in production value• Top producer by 14%; responsible for over half of the production for the year at 2.8K outputs
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Data Entry Program Manager/Dental Lab TechnicianUnited States Air Force Sep 2012 - Apr 2015Randolph Afb, Tx, Us• Oversaw all process improvement projects for section as program manager• Logistics coordinator for a work center of 45 employees• Completed data entry for 73 personnel; accounted for $6.7M in deliverable value with 0 errors• Developed organizational placement chart for human resource allocation of 73 employees• Produced at rate 28% above peers at $101K in outputs, contributing to the $6.7M in outputs that year• Excelled at job proficiency training, completed all requirements 25% faster than average• Acquired job certification 7 months faster than average completion time• Led students as peer leader during training; graduated both training programs with honors
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Store AssociateFamily Dollar May 2012 - Sep 2012Chesapeake, Virginia, UsSummer job after high school graduation before leaving for basic military training. Part time work including regular store associate duties as well as filling in for store manager on many occasions. -
Administrative AssistantM.O.T.H.E.R.S. Computers May 2010 - Sep 2012Responsible for administrative duties such as fielding customer phone calls, documenting work reports, and expense reports. Mastered use of Microsoft Office, Quickbooks and Adobe products.
Brittany E. Smith, Ssgb, Cpm Skills
Brittany E. Smith, Ssgb, Cpm Education Details
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University Of The Incarnate WordData Analytics -
University Of The Incarnate WordPsychology | Business Administration
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Syracuse University - Martin J. Whitman School Of ManagementSix Sigma Green Belt Fundamentals
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Project Management AcademyAgile Fundamentals
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Institute Of Project ManagementProject Management
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Community College Of The Air ForceLeadership & Management
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Community College Of The Air ForceAssociates Of Dental Laboratory Technology
Frequently Asked Questions about Brittany E. Smith, Ssgb, Cpm
What company does Brittany E. Smith, Ssgb, Cpm work for?
Brittany E. Smith, Ssgb, Cpm works for Usaa
What is Brittany E. Smith, Ssgb, Cpm's role at the current company?
Brittany E. Smith, Ssgb, Cpm's current role is Veteran | Quantitative Risk Analyst | Data & Reporting Governance.
What is Brittany E. Smith, Ssgb, Cpm's email address?
Brittany E. Smith, Ssgb, Cpm's email address is br****@****saa.com
What schools did Brittany E. Smith, Ssgb, Cpm attend?
Brittany E. Smith, Ssgb, Cpm attended University Of The Incarnate Word, University Of The Incarnate Word, Syracuse University - Martin J. Whitman School Of Management, Project Management Academy, Institute Of Project Management, Community College Of The Air Force, Community College Of The Air Force.
What skills is Brittany E. Smith, Ssgb, Cpm known for?
Brittany E. Smith, Ssgb, Cpm has skills like Leadership, Team Building, Stakeholder Engagement, Igrafx, Sharepoint, Skilled Multi Tasker, Agile Project Management, Financials, User Experience, Project Plans, Office 365, Data Analysis.
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