Brittany Freese Email & Phone Number

Mentor, Oh

• Manage program, including grant reporting, relationships with state/local government, staffing, marketing and communications, logistics, scheduling, inventory, program growth, data management, quality improvement/process improvement (QA/PI), special events, and community partnerships/outreach • Data analysis: developed data monitoring and analysis process, analyze and present data for operations, grant reporting, and quality improvement, train team on data analysis• Lead agency-wide Ryan White quality/process improvement initiatives • Supervise and develop staff of Licensed Social Workers • Using data insights, improved program outcomes in many areas by more than 300%• Wrote a grant proposal and secured $64,000 to add new position to the program

Cleveland/Akron, Ohio Area

• On a part-time basis, provide individual counseling to a caseload of adults with mental health and substance abuse issues, specializing in serving LGBTQ+ individuals• Manage all administrative tasks, including scheduling, billing, chart review, and data management

Lorain, Oh

• On a PRN basis, conduct mental health and substance use assessments with children, adolescents, and adults• Identify needs and refer to appropriate services ensuring at least 60-70% productivity

Lorain, Ohio

• Managed 4 residential programs for people diagnosed with severe mental illness• Developed data monitoring and analysis process, analyzed and presented data to senior leadership• Utilized data to improve outcomes for productivity, needs assessment, program development• Supervised and developed staff of mental health case managers

Cleveland/Akron, Ohio Area

• Supervised the day to day clinical in-home and outpatient services, including planning, scheduling, reviewing programs for compliance to mission, philosophy and key principles of agency.• Developed data monitoring and analysis process, analyzed and presented date to senior leadership• Used data insights to improve program outcomes and within first year of leadership, improved revenue generation by 50%• Supervised and developed a staff of mental health case managers, social work interns, and peer support specialists

Cleveland/Akron, Ohio Area

• On a PRN basis, managed all aspects of discharge planning for assigned patients in order to ensure a timely and safe discharge with appropriate connection to community resources, working with families and patients on complex goals• Provided education, coordination, assessment, advocacy, and brief counseling to patients and their families• Coordinated and collaborated with interdisciplinary teams

Cleveland, Ohio

• Supervised the day to day clinical in-home and outpatient services, including planning, scheduling, reviewing programs for compliance to mission, philosophy and key principles of agency.• Developed data analysis process to improve program outcomes, such as productivity• Supervised and developed staff of Licensed Chemical Dependency Counselors and Licensed Social Workers

Greater New York City Area

Served as Field Instructor to MSW interns from New York University.Trained, supervised, observed, and evaluated the social work interns in relation to the core competencies of social work.

Brooklyn, New York

• Supervised clinical services in an integrated behavioral healthcare environment and ensured staff were kept informed of and followed Health Home policies and procedures as well as departmental priorities• Provided clinical individual supervision, performance evaluation, and group supervision to Care Managers, Care Navigators, Master’s level interns, and Bachelor’s level interns• Developed data-driven supervision techniques that were adopted and utilized by other teams within the agency

New York, New York

Data management of SAMSHA grantProgram recruitment

New York, New York

Collaborated closely with the consulting Program Evaluator and Peer Wellness Facilitators (PWF) and ensure all facets of the project are completed according to all funder requirements Ensured that the timelines for both the Peer Wellness Program and the Peer Employment Program are followed, all milestones are met, all work is done within the parameters of the budgets, and required reports are submitted Modified, coordinated and provided training for all staff, including group clinical supervision, individual clinical supervision, and in-vivo clinical and administrative supervisionInterviewed and hired staff to receive training and deliver Wellness Self-Management and Supported Employment servicesOversaw and supervised the Peer Resource Center operations, including overseeing attendance, distribution of carfare and petty cash, and supervising staff working at the Resource CenterAssisted in data collection and data entry of consumer satisfaction interviews facilitated every six monthsServed as a clinical consultant to peer staff, including providing assistance in crisis intervention counseling, clinical problem solving, risk and suicide assessment, and other related clinical interventionsFormed and maintained partnerships with agencies in the community in which peer staff of the Peer Wellness Program facilitate weekly Wellness Self-Management groups at the agencies’ sites

New York, New York

Using an ACT Model, I worked with an interdisciplinary team to assist adults diagnosed with severe mental illness in the following areas: Service planning and coordination, family life and social relationships, housing, wellness self-management and relapse prevention, daily activities, health, money management and entitlements, integrated treatment for substance abuse, school and training opportunities, problem solving, work opportunities, medication support, empowerment and self-help, crisis intervention.

New York, New York

Facilitated psycho-educational groups to formerly homeless adults with multiple diagnoses, including HIV/AIDS, chronic mental illness, substance abuse issues, and chronic physical illness; Conduct individual counseling sessions with group members.

New York, New York

Provided individual counseling and case management for formerly homeless clients with multiple diagnoses, including HIV/AIDS, mental illness, substance abuse, and chronic medical conditions; Facilitated a weekly psycho-educational mental health group; Created and implemented a successful incentives program to improve group attendance which is now being implemented in other Harlem United programs

New York, New York

Using an ACT Model, I worked with an interdisciplinary team to assist adults diagnosed with severe mental illness in the following areas: Service planning and coordination, family life and social relationships, housing, wellness self-management and relapse prevention, daily activities, health, money management and entitlements, integrated treatment for substance abuse, school and training opportunities, problem solving, work opportunities, medication support, empowerment and self-help, crisis intervention.

Wauseon, Ohio

Assisted adults with severe mental illnesses in accessing community resources, including housing, food, benefits, medical services, etc. Facilitated a weekly psycho-educational group to improve clients’ independent living skills

Msw, Social Work

Activities and Societies: Pride in PracticeSocial Work

Ba, Psychology

Activities and Societies: Psi Chi Honor SocietyPsychology