Brittany Gowan Email & Phone Number

St. Paul, MN, US

St. Paul, MN, US

Saint-Laurent, Quebec, CA

• Developed a holistic talent strategy for the entire employee lifecycle, including onboarding, ongoing skill enhancement, leadership development, recognition, and engagement.
• Partnered with the HR Operations team to drive efficiencies across new hire and onboarding processes.
• Launched training for field managers, coaching them on facilitating difficult conversations around compensation and policy changes.
• Defined critical system requirements and proposed options to enhancing the internal LMS and engagement platforms.
• Led the annual leadership team planning, incorporating strategic goal setting, innovative team building strategies, and new leadership assimilation establishing team rules of engagement.

St. Paul, MN, US

• Led 6 workstreams for a business transformation project re-designing the field organization, including changes in field roles, structure, and compensation.
• Partnered with the Structure Implementation team to determine the talent placement process, resulting in the creation of a new innovative talent assessment process that allowed 2000+ associates to apply for their roles.
• Facilitated “Day-in-the-life” workshops which brought together cross functional teams to define key responsibilities of each role, setting the foundation of how we would communicate, educate, and implement the new.
• Developed communication and change management strategies for all key stakeholders ensuring frequent and transparent communication to leaders & field associates.
• Created a development strategy for upskilling our managers, preparing them to lead an hourly workforce
• Initiated Phase II, leading 5 workstreams focused on driving adoption and engagement through optimization of the model, compensation refinements, and upskilling of our associates.

St. Paul, MN, US

• Led the implementation of a new operations model for 300+ managers, focusing on talent assessment, compensation, notification day planning & logistics, Workday implementation, communication, and change management.
• Developed and successfully launched a holistic rotational Leadership Development Program targeted at accelerating early-in-career talent for senior leadership roles.
• Managed all aspects of the Pest Elimination Leadership Development Program (LDP) including program strategy, recruiting strategy, onboarding, talent development, training, operational processes, stakeholder engagement.
• Directly managed 6 associates coaching them through project management essentials, navigating functional partners, execution of strong story-telling skills to drive business outcomes, and partnering with them to.
• Managed 19 cross functional projects that cumulatively drove $17k in savings, identified $18+ million in growth opportunities, and built sales and operations capabilities.
• Led the purchase of a new specialty business driving cross-functional collaboration across 15 different workstreams successfully integrating the business within 90 days, achieving 100% associate retention, driving 32%.

St. Paul, MN, US

• Provide HR consultation on strategic organizational and leadership development for over 400+ field associates.
• Coach, develop, and train leaders on performance management, employee relationship, and talent development.
• Developed and successfully launched a division-wide Leadership Development Program, managing all aspects from building the program strategy through execution of hiring the first cohort in 2018.
• Led a cross-functional project to create a new onboarding program resulting in an improvement to associate retention by 10%.
• Partnered closely with Talent Acquisition to develop a region staffing strategy that allowed us to hire 30+ associates in 90 days resulting in full-staff by busy season and creative methods for sourcing talent.
• Led a division-wide M&A project demonstrating strong project management skills, learning agility, and change management.

St. Paul, MN, US

St. Paul, MN, US

• Built strong relationships and trust with leaders and associates within HR, Training & Development, Talent Acquisition, Compensation & Payroll, Enterprise Excellence, and Safety by providing analytical support and.
• Developed a process for payroll integration and successfully executed the plan during a nation-wide compensation plan roll-out through building knowledge of critical HR processes, identifying potential challenges, and.
• Led the deployment of time tracking, absence management, and payroll in Workday to the Pest division which involved developing a communication and education strategy that prepared 2,400+ Pest associates for the.
• Represented the voice of Pest on the enterprise-wide Workday HR Business Partner workstream ensuring a seamless transition for the Pest division.
• Analyzed all parts of the employee life-cycle from hiring to termination utilizing the Green Belt project framework to understand key drivers of turnover within Pest Field Operations and developed solutions to improve.
• Ensured consistently high data integrity through careful audits of data, strong attention to detail, development of Workday processes, and close partnership with field managers, HR, and HRIS to correct inconsistencies.

New York, NY, US

• Analyzed Nielsen data to provide value-added insights, helping clients better understand their consumers through surveys, segmentations, perceptual maps, portfolio analyses, pricing & promotion analytics, advertising.
• Created and presented compelling presentations sharing complex data in simplistic ways to senior leaders driving outcomes and positively impacting business strategy.
• Partnered with different analytic partners throughout Nielsen to develop innovation solutions, helping clients understand consumer behavior and food trends.
• Supported General Mills Big G Cereal, Snacks, & Baking divisions by developing relationships with key client contacts in brand management, consumer insights, and category management.
• Directly managed over $1 million of strategic, high visibility engagements with a high client satisfaction rate of 4.88/5.
• Created and implemented a consultative training and change management program for 140+ client users of a new data interface conducting 40+ hours of training.

New York, NY, US

• Recruited and onboarded analytical, consulting, marketing, and professional services roles.
• Developed an innovative recruiting strategy that aligned with key business leaders across the organization, establishing the University of Minnesota (Twin Cities & Duluth) as a top recruiting school.
• Managed the entire recruiting and first year engagement process, leading a team of 3 associates, and 20+ volunteers.
• Organized and executed 6+ events each semester, including information sessions, student organization presentations, career fairs, case competitions, and networking events.
• Built strong relationships with hiring managers, senior leaders, campus team members, university staff, student organizations, and potential candidates, reviewing over 180 resumes and interviewing 16-24 students each.
• Interviewed strong candidates, conducted phone screens, discussed offers, and managed the candidate pipeline.

New York, NY, US

Minneapolis And St. Paul, Minnesota, US

• Organized and planned events for incoming and potential freshmen families to help build Carlson’s brand and increase acceptance rate.
• Designed and created marketing materials including flyers, posters, and other communications.
• Consolidated and analyzed multiple sources to find the best way to maximize resources within a limited budget.
• Successfully executed various marketing promotions to over 2,000 potential freshmen.

Wayzata, Minnesota, US

• Successfully created a comprehensive program to assist regions in scheduling, executing, and tracking pet food demos to achieve a 50% Return on Marketing Investment (ROMI).
• Compiled 20 equine feed brands with 74 product specifications in a database using advanced excel skills.
• Constructed a project plan to create a new Purina Masterbrand manual.
• Collaborated with 10 members of the US retail team to design a Nutrena promotional materials catalog.
• Presented projects and strategic ideas to 15 marketing team members including Senior Leadership.

Madison, Wisconsin, US

• Designed business processes, employee communications, and Sharepoint sites to increase efficiency.
• Developed a workflow process to collect 400+ updated employee documents to drive government compliance.
• Scheduled and coordinated 50+ phone screens and interviews for 15 positions throughout the business working cross functionally to find the best talent for each team.

Madison, Wisconsin, US

• Developed a coherent research plan complete with a purpose, research question, method and timeline.
• Exhibited excellent communication skills interacting with over 200 potential customers nationally.
• Created detailed reports of research findings, including exact customer responses and statistics.
• Conducted extensive primary and secondary research gaining a deep understanding of the customer and product.

Bsb, Marketing, Minor: Psychology

Bachelor Of Science In Business, Marketing