Senior Recruiter/Program Manager
Grand Rapids, Michigan, United States
Manages clinical contingent labor program for over 22 hospital facilities across Michigan. Works as a liaison between the internal business partners and external suppliers to support the critical business needs.• Demonstrates mastery of all day-to-day strategic operational functions including; strategic and operational meetings with key client contacts, handled all escalations, payroll, compliance and requisition management • Implements many cost saving initiatives by completing continuous market analysis and adjusting rates.• Supply reporting on current agency staff to operational leaders, team leadership and unit leaders • Maintains and demonstrates knowledge of client’s industry, products, markets, competition, and financial positions. • Manages over 40 different supplier relationships, which include contract negotiation, VMS training, performance metrics and ongoing engagement, additions, ending assignments, involuntary dismissals, performance, and quality service. Communicates with supplier representatives as needed to resolve/escalate supplier employee issues: performance, dismissals, changes in status of temps on assignment, etc. • Conducts continuous analyses of supplier partnership, resume submittals, interviews to hire, new hires, process compliance, and billing. • Manages and interacts with payroll workers at client's site in accordance with all relevant labor laws and legislative practices for each jurisdiction under management. • Maintains and audit supplier employee's compliance records on a weekly basis. • Created and maintained Standard Operating Procedures (SOP). • Collaborate with leaders to ensure Contingent Worker processes align with their employed team member business processes.
