Brittany Hoerdeman Email & Phone Number

Responsible for policy management, compliance training and education and communication.

Lake Forest, Illinois, United States

• Led communication and change initiatives, developed communication insights, established scalable processes, managed external communications and third-party vendors, and led employer brand award management.
• Developed and launched new external media policy and guidelines, safeguarding Grainger’s brand and reputation and encouraging team members to be active brand ambassadors achieving over 12,000 team member views.
• Established an integrated communications and public affairs strategic roadmap tracker for measuring and assessing progress against team goals and objectives, driving team utilization of metrics and KPIs to inform.

• Led enterprise communications team with responsibility for internal and external communications, digital, mobile app and social media.
• Established centers of excellence and substantial cost savings for video, design, and photography.
• Project managed the launch of an integrated, measurable, multichannel global communication platform, Firstup, doubling benchmark targets.

Lake Forest, Illinois, United States

• Responsible for editorial planning and internal communication channels. Led a team responsible for companywide communications to over 25,000 global team members. Managed complex, high impact, high visibility enterprise.
• Developed an internal and external editorial content management process and system, including establishing standards and centralizing reporting.

Lake Forest, IL

• Communications lead for over 1,000 team members in Mexico, Puerto Rico, Global Export. Led communication strategy for Corporate Facilities, Real Estate and the global Human Resources function which included.
• Project managed companywide effort to replace Grainger's 79-year-old Profit Sharing Plan to a new Retirement Savings Plan
• Developed and executed a communications strategy to transition to a new funding source for Grainger's Retiree Health Program, saving the company approximately $90M
• Co-led Grainger’s first-ever Women’s Leadership Summit, including developing and facilitating unconscious bias training

Harley-Davidson Financial Services (HDFS)

• Managed corporate communication channels, including: digital media, intranet, videos, announcements and presentations, speeches, and other materials for leadership meetings and events.
• Minimized business risk by developing an internal and external crisis communication plan and playbook
• Partnered with leadership to develop program and product communications that protected the brand and informed internal and external audiences in North America, EMEA, Asia Pacific, and Latin America

Greater Chicago Area

Managed internal employee communication channels, including: newsletter, intranet, electronic bulletins, email announcements, and presentations.

Greater Chicago Area

Performed corporate paralegal duties including, corporate entity filings for Harley-Davidson Financial businesses and subsidiaries, finance lender licenses, and confidentiality agreements. Updated and maintained the department budget and established and streamlined several cross-functional processes.

Coles County, Illinois, United States

Worked for 5th Circuit Court Judge, State's Attorney's Office, and Public Defender. Maintained current client pleadings and requests and completed pertinent research to respond to motions. Regularly worked with and responded to inquiries from local, state and government agencies.

Master Of Arts, American Government And International Relations

Bachelor Of Arts, Political Science

Journalism

Continuing education courses in Journalism