Brittany Jadwin Email & Phone Number

Greater Chicago Area

SHS, Incorporated is a progressive search firm specializing in the fields of pharmaceutical advertising, medical communications and education, healthcare public relations, pharmaceutical R&D and biotechnology. Our consultants help companies find high-caliber personnel - those candidates that perform their roles efficiently and effectively. Men and women.

Greater Chicago Area

• Managed and maintained all of Spring Rewards' Enterprise partnerships accounting for 80% of company revenue Clients: Starwood Retail Partners, Simon Property Group, Macerich, PREIT and Taubman
• Handled day-to-day communication with client, conducting status calls and handling questions
• Responsible for overseeing the on-boarding of new clients from beginning to end
• Identified strategic business opportunities within current enterprise partnership base, growing investment and participation in program
• Conducted client training presentations on product and implementation
• Analyzed client reporting and data to offer insights into program success and areas of improvement

Greater Chicago Area

• Managed a portfolio of customers and assume responsibility for the vendor relationship after the sale was completed
• Responsible for selling Spring's marketing solution to existing clients
• Charged with maximizing customer satisfaction and driving deep utilization of Spring’s services while maintaining a high customer retention rate.
• Reported directly to the VP of Sales
• Worked with management and staff of over 60 clients to train and implement Spring's platform
• Collaborated with marketing team to help design and execute merchant specific email campaigns

Greater Chicago Area

• Worked within a team responsible for delivering best in class service to a large base of 30,000+ merchants to effectively prepare them for their campaign launch via training on tools and services.
• As an Account Manager managed account portfolio of approximately $3 million with over 300 accounts in the Pacific Northwest.
• Set up new deals for existing merchants
• Optimized campaigns for merchants by looking at performance and revenue.
• Executed against new sales & marketing opportunities in cooperation with sales, finance and the product teams to deliver continued enhancement of client relationships.
• Maximize Groupon experience for local merchants by implementing Groupon resources to best fit their business needs.

Columbia, Missouri Area

• College capstone--
• Successfully led a team assignments, meetings, and research.
• Worked closely with the client, Veterans United and built strong relationships.
• Kept constant lines of communication throughout the duration of the project.
• Organized focus groups and interviews with members of the target market.
• Prepared reports including situation analysis, research plan, SWOT analysis, meeting agendas and bi-weekly status reports.

Columbia, Missouri Area

• Generated new clients for the Columbia Missourian.
• Made sales calls and met with potential clients.
• Sold advertisements for the Homecoming Special Section which was the largest special section printed in Missourian history.

Chicago, IL

• Worked on a team with merchant managers.
• Conducted focus groups aimed at improving merchant services and define the responsibilities of the Account Manager role.
• Assisted the head of Merchant Services Training on creating and administering training materials to continue developing and mentoring a successful team of Account Managers.

Greater Chicago Area

• Managed website and other social media sites.
• Created advertisements.
• Developed relationships and business with prospective clients

Columbia, Missouri Area

• Demonstrated ability to meet demanding deadlines and work under pressure.
• Revised and edited news packages into written stories to be published on KOMU.com.
• Attended sporting events and shot video/highlights.
• Answered telephones and performed data entry

Bachelor, Journalism; Strategic Communication

Activities and Societies: Gamma Phi Beta, Deputy of Public Relations; Journalism Student CouncilGraduated with Honors - Magna Cum Laude

Education record

Activities and Societies: Senior Class President, Executive Producer of Wildcat Weekly, Varsity Water Polo, Swimming