Hi, I’m the Brittany of Brittany & Co. I am a Business Operations Specialist focusing on helping small business owners streamline inefficient workflows in their business to stop losing money & time. Learn More: www.bcohq.co

• Increased sales $152,000 in 2015 over previous year. Finished the year at $855,000 in group sales and catering.• Increased sales in 2014 2.9% over previous year. Finished the year at $703,000 in group sales and catering• Cold calling and prospecting for new customers• Maintaining relationships with current customers for repeat business• Sold banquet spaces and catering packages for social, bridal, corporate and sports clients.• Researched and prospected new accounts for large group sales and catering business.• Manager to Sales Coordinator• Used social media outlets for pushing sales and events• Assisted with administrative tasks as needed.• Planned and executed the logistics for large scale catering orders including timelines, supplies and staffing.• Trained catering staff to assist with large catering orders.• Utilized superb organizational skills to maximize productivity by reorganizing sales systems.• Maintained high levels of confidentiality when obtaining clients personal payment information.• Maintained client records and notes daily in Triple Seat and finalized all event information.• Communicated with the management team regarding event details and changes.• Generated daily and weekly event reports using Triple Seat to send to management for inventory and forecasting needs.• Created Banquet Event Orders for upcoming events.

•Sold banquet rooms and catering packages for social, corporate and sports clients including The Ohio State Football Team.•Researched and prospected new accounts for large group sales and catering business.•Assisted the Sales Manager with all administrative tasks as needed.•Planned and executed the logistics for all large scale catering orders including timelines and staffing.•Trained catering staff to assist with large catering orders. •Utilized superb organizational skills to maximize productivity.•Maintained high levels of confidentiality when obtaining clients personal information.•Maintained client records daily in Delphi and finalized event information.•Communicated with the management team regarding event details and changes.•Generated daily and weekly event reports from Delphi to send to management for inventory and forecasting needs. •Managed office supply order and inventory using online ordering system.

•Assembled and attended photobooth at weddings, graduations and corporate events.•Interacted with clients to make their photobooth experience fantastic.•Created scrapbook of photo strips to capture the memories of the evening.•Interacted with guests to create a memorable experience.

Three positions held with progressive responsibility•Greeted clients upon arrival and directed them to the sales representative who best fit their needs.•Managed and updated data in customer relationship management software system.•Provided phone support for for sales and management teams.•Sold RV parts and accessories.•Re-styled and reorganized the parts department to better fit guest needs.•Worked in conjunction with the service department to ensure customer parts were ordered in a timely fashion to receive and complete service work.•Prepared service work orders after collecting detailed information from client and distributed to service technicians.•Worked in conjunction with warranty companies to get approval for service work on customer units.

Team Captain•Recieved vendors donations that went towards an event goal•Planned timeline for fundraiser activities•Assisted with booking the entertainment for the event•Planned family activities for the event

•Sold advertising space to vendors on company website.•Assisted with pre-planning and day of coordination for events.•Prepared information and contracts for clients and managed client files.•Communicated with clients and vendors to finalize event details.•Participated in bridal shows including completing event registration. •Assisted with many rehearsal dinners, weddings and private in-home catering events.