Brittany Young Email & Phone Number

Cypress, Texas, United States

Humble, Texas

- Assist in developing, executing, and maintaining digital marketing and social media strategy for the organization, ensuring public understanding of KSBJ’s mission and values.- Review the KSBJ website regularly and revise/update, as warranted, soliciting input from staff and listeners.- Maintain daily posting and engagement on all KSBJ Social Networking platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube. - Plan, prepare, design and disseminate all outgoing digital information such as email newsletters, webpage updates and event listings, social media postings, and outgoing text message communication.- Plan, prepare, design and disseminate all outgoing digital media including Instagram stories, social media graphics, social media videos, etc.

Los Angeles, California, United States

• Managed freelance workforce, utilized network of contributors for recruiting for special projects / recruited workers from internal database• Topic editing – SEO titles – quality audit• Deduping • Moderate, engage, and build online community• Pitch content and contribute to weekly Editorial meetings• Worked directly with Editorial team to create and implement editorial and social calendars• Contributed brainstorm content pitches based on what is shareable from a social angle• Managed daily social media programming and copy for Facebook and Google +• Managed eHow’s Facebook page with 500k+ followers• Analyzed Facebook insights to maximize social efforts• Tracked and analyzed content performance based on traffic and revenue• Tracked, analyzed, and reported metrics for social campaigns• Programmed (internal) weekly newsletter content• Selected articles, images, headlines, and copy for social posts• Create and implement social media strategy; follow social trends• Conducted freelancer satisfaction research / interviews

Santa Monica, California, United States

• Lead the daily operations of a team responsible for handling 80 million products from thousands of retailers.• Utilized data analysis and research to improve existing processes and create new projects; increasing efficiency, lowering cost, and improving accuracy.• Headed operations and training of our offsite Classification team in India, improving quality from 70% to 98%.• Managed outsource operations for Classification department; handling workload, QA, and quality improvement.• Utilized Amazon’s Mechanical Turk crowd sourcing platform to cost-effectively complete various manual tasks and algorithm training, leading Shopzilla to be the second largest Turk requester in 2010.• Oversaw training of new Content Operations hires and provided continued guidance in quality improvement.• Owned and managed entire Content Operations processes involving QA and improvement of classification.

• Responsible for monitoring and improvement of classification and taxonomy for Bizrate, Shopzilla, and Beso.• Coordinated with Account Managers and Account Executives to optimize merchant feeds for best performance.• Optimized classification quality of thousands of categories via targeted SQL queries and execution of Perl scripts.• Implemented changes in taxonomy and attribution to ensure that products are displayed optimally on the sites.

• Created and maintained reporting for the Content Operations department.• Analyzed historical data to identify trouble areas and prioritize projects to concentrate efforts on areas of greatest concern to the business.

• Processed new merchant feeds into correct placement on the site.• Researched new taxonomy changes for optimal navigation on the site.

Culver City, California

• Utilized various computerized systems and processes to process incoming & outgoing mail.• Fulfilled subscriber orders by picking, scanning, and preparing mailers.• Conducted physical inventories as required.