Brittany Jung Email & Phone Number

• Taking existing data from an outside source and inputting and rebuilding it into Excel.• Aided in the collection, cleaning, and maintenance of departmental documentation and data sets using filters, scripts, and formulas.• Creating visualizations for existing data.• Assisting the Strategic Data Manager in tracking departmental KPIs.• Problem solving in order to identify ways to improve data capabilities and correct any concerns.• Create data spreadsheets and work documents using SEO processes gathered to be reviewed by clients weekly.

• Qualify keywords based on relevance to the client through data analytics and writability • Assist in the processing of client and prospect data through data cleaning and mining• Evaluate large dataset for quality and accuracy• Participates in opportunities for continued development via company-provided training• Works with data in Retool and Excel Data Sheets• Collaborating with co-workers and managers through bi-weekly meetings to enhance future approaches and processes with keyword management • Experience working remotely while adapting to any changes

Tampa/St. Petersburg, Florida Area

First point of contact for prospective clients in healthcare and mortgage banking sectors, providing information and connecting new business with CEO and Account Manager(s):• “Capture and qualify” prospecting/development via phone and email.• Preparation and distribution of client invoices and other billing processes.• Management of new and potential client databases.• Collaboration with colleagues during weekly and biweekly meetings, both company and department. • Participates in opportunities for continued development via company-provided training.• Administrative and executive tasks including scheduling calls, arranging meetings, etc.

Tampa/St. Petersburg, Florida Area

Supported a large number of national and international manufacturer/retailer clients, building strong relationships through consistent, reliable, and dedicated interactions:• Facilitated high volumes of email and phone correspondence.• Received and directed inquiries to ensure the assistance of the appropriate representatives.• Provided solutions, resolutions, and communications as intermediary between client and customer.• Prepared data and order detail entry, including invoices and crucial scheduling/delivery arrangements.• Assisted telesales customers, floated the workload of absent team members, attended regular interdepartmental meetings, and served as new employee trainer within CSR department.

Bellingham, Washington Area

Provided both traditional and company-specific administrative and customer support:• Prepared correspondence, sample materials, and business materials for advertising partner(s).• Managed customer invoicing.• Facilitated timely shipments of product.• Maintained organization of company records and materials.• Fielded phone calls and served as front desk customer contact.

Education record

Activities and Societies: Theater

Bachelor'S Degree, Business Administration And Management, General