• Day-to-day client contact for member issues, vendor issues, compliance questions, general benefits questions, etc.• Create annual strategy presentations.• Manage RFP process from start to finish and prepare RFP result reports for clients.• Prepare 5500s.• Review plan documents.• Create open enrollment materials.• Pull monthly reporting.

• Texas Insurance License: General Lines Life and Health• Designed and presented new hire benefits enrollment presentations and open enrollment presentations.• Communicated with carriers to resolve benefits issues.• Maintained confidentiality and appropriately handles sensitive information with tact and discretion.• Processed COBRA qualifying events on vendor website.• Listened to employee concerns and finds resolutions to employee problems.• Generated all open enrollment materials and benefits specific presentations such as: overview of Health Savings Accounts (HSAs).• Answered benefits questions from employees and clients.• Prepared Requests for Proposal (RFPs) for client renewals and prospective groups.• Strategized with clients on benefits plan selection and employer defined contributions.• Reviewed employee open enrollment forms for accuracy and enrolled employees in elected benefits.• Prepared 5500’s and reviewed SAR’s.• Built and maintained carrier and client relationships.• Implemented an organizational system for storing electronic benefits documents.• Prepared Requests for Proposal (RFPs) for life insurance policies.

• Recorded open enrollment presentations for clients.• Collaborated with design team to create open enrollment materials.• Peer reviewed vendor summary plan documents, Summaries of Benefits Coverage, and open enrollment materials for accuracy.• Coordinated monthly training sessions for various departments.• Resolved payment discrepancies with corporate accounting department.• Analyzed and generated monthly commission revenue reports.• Managed all printing and shipping of open enrollment materials for clients.

• Peer reviewed summary plan documents, Summaries of Benefits Coverage, and open enrollment materials for accuracy.• Peer reviewed all open enrollment materials for accuracy.• Collaborated on projects with creative services team.• Managed all printing and shipping projects for open enrollment materials. • Generated monthly invoices for all clients.• Managed work room inventory and processes.• Assisted with coordinating annual client social event.• Planned and executed monthly employee morale booster events.

• Strengthened and refined district provided activities to not only exceed the campus standards, but to ensure activities were fun, engaging, and relevant to students.• Revitalized lesson plans entire department to incorporate student-centered technology, such as ChromeBook, ClassFlow, Quizlet, Kahoot, and Quizizz. • Communicated weekly with parents about upcoming assignments.• Graded 195 tests in a 24-hour period and manually entered grades into online gradebook to ensure students and parents received timely test results.• Managed 2,850 graded student papers at a time.• Reduced weekly paper usage by 25% through creative ways of utilizing technology (e.g. Google Forms, Quizlet) to replace printed worksheets.• Provided weekly Spanish tutoring before and after school hours to help students succeed.• Completed 30+ hours annually of professional development (e.g. continuing education courses on classroom management, building relationships,