Brittany Knowles work email
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Brittany Knowles personal email
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Brittany Knowles is a Customer Success Manager @ Payscore at Payscore. She possess expertise in sales, business analytics, marketing communications, strategic planning, team leadership and 45 more skills. Colleagues describe her as "Brittany Knowles, upon coming to Liberty Mutual was a beginning student in the sales program at UTD. After working closely with Brittany I soon found she had a niche for sales. As a seasoned rep I began showing her my sales process and how to gain prospects and convert them into sales. Soon after, Brittany began suggesting time preserving methods that I would begin implementing into my process. After several suggestions and demonstrations from Brittany, I found myself watching as she demonstrated the processes she explained. Fast forward 4 months in working with Brittany, she is currently excelling in the advance sales program at UTD and accomplishing tasks that no one asks her to do. Not to mention these tasks turn leads into sales. Brittany comes highly recommend from myself and all other Liberty Mutual agents in the McKinney, Texas office." and "Brittany is an asset to any company she is with. hard working, determined, and smart. Brittany is such a joy to be around. she is very customer service oriented and had a sales mentality."
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Customer Success ManagerPayscore Aug 2024 - PresentSeattle, Wa, Us• Manage all post-sales activity for our customers including productonboarding & training, supporting usage in customer environments, collecting/documentingfeedback and solving for opportunities• Accountable for customer adoption of services and customer retention• Understand customer workflow and daily activities to extend usage of our services• Partner with engineering team to align product development with customer workflow,and provide usage feedback for improvement of products• Lead update meetings with key internal stakeholders to document customer progress and potentialopportunities -
Regional Account ManagerStellar May 2023 - Aug 2024Dallas, Texas, Us -
Lifecycle & Customer Success ManagerBt Jun 2022 - Feb 2023London, Gb -
Strategic Account ManagerMasergy Nov 2021 - Jun 2022Plano, Tx, Us -
Senior Inside Account ManagerMasergy Jul 2021 - Nov 2021Plano, Tx, Us
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Inside Account ManagerMasergy Nov 2019 - Jul 2021Plano, Tx, Us•Manage 40+ accounts •Perform quarterly business reviews with accounts to build stronger relationships and add to sales pipeline by informing customers about changes to our service/product portfolio•Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors•Ensure the timely and successful delivery of our solutions according to customer needs and objectives•Forecast and track key account metrics•Liaise between the customer and internal teams
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Business Development ExecutiveMasergy Jan 2019 - Nov 2019Plano, Tx, Us•Prospect to identify new enterprise opportunities •Generate leads using various methods of communication and prospecting tools•Build rapport with contacts by offering resources and determining where the prospect is in the buying process•Gather information to update Salesforce.com and assign a nurture path and follow-up strategy•Recieve inbound leads from marketing department to verify current company initiatives
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Recruiting InternThe Encompass Group Apr 2018 - Jul 2018Lewisville, Texas, Us•Establish recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs•Build applicant sources by searching media and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport•Determine applicant requirements by studying job description and job qualifications•Attract applicants by placing job advertisements using newsgroups and job sites•Determine applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements•Arrange management interviews by coordinating schedules•Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. -
Field Sales InternLiberty Mutual Insurance Jun 2017 - Mar 2018Boston, Ma, Us•Developing complete knowledge of insurance products, systems, business operations, and sales strategy•Assisting Sales Representatives in daily and weekly activities which include creation of prospecting plans, developing Affinity client relationships, and retaining existing accounts•In partnership with Branch Manager and Sales Representatives, create marketing and prospecting techniques to meet established targets for new business policies and premium•Spending time in the field observing and assisting with sales events and contacting leads generated by events•Utilizing customer relationship management (CRM) system to support Sales Representatives with marketing campaigns and communications•Implementing social media strategy and presence for Sales Representatives -
ServerKona Grill Jul 2015 - Jul 2016Scottsdale, Arizona, Us•Developed extensive menu knowledge in order to assist customers effectively•Communicated effectively with guests to understand their wants and needs•Promoted entrees based on customer preference•Coordinated with the kitchen staff to ensure timely service and quality of food•Gained and maintained clientele of regular customers through reputation of excellent service
Brittany Knowles Skills
Brittany Knowles Education Details
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Naveen Jindal School Of Management, Ut DallasMarketing
Frequently Asked Questions about Brittany Knowles
What company does Brittany Knowles work for?
Brittany Knowles works for Payscore
What is Brittany Knowles's role at the current company?
Brittany Knowles's current role is Customer Success Manager @ Payscore.
What is Brittany Knowles's email address?
Brittany Knowles's email address is br****@****oup.com
What is Brittany Knowles's direct phone number?
Brittany Knowles's direct phone number is +121486*****
What schools did Brittany Knowles attend?
Brittany Knowles attended Naveen Jindal School Of Management, Ut Dallas.
What skills is Brittany Knowles known for?
Brittany Knowles has skills like Sales, Business Analytics, Marketing Communications, Strategic Planning, Team Leadership, Marketing, Leadership, Team Building, Communication, Problem Solving, Microsoft Word, Sales Process.
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