Brittany Howell, Pmp, Mpa Email & Phone Number

Gilbert, Az, Us

Tempe, Arizona, United States

Continually delivers millions in revenue to main client (a multi-billion dollar sales corporation), operating across 12 different countries.Manages multiple programs, financials, and projects across client's different business units.Mentors new project managers: assists with employee onboarding and training sessions and facilitates client interactions to foster success.

Tempe, Arizona, United States

Delivered 99% of projects on time and on or under budget.Created job aids and process documentation, including client playbooks, email and meeting templates, client communication templates, and more.Defined, implemented, and maintained business processes and procedures to meet all service level agreements of Bishop Fox and our clients.

Scottsdale, Arizona, United States

Acted as a system expert with the ability to advise clients on capabilities and training opportunities while managing baseline page and form configurations.Managed the system’s SDLC spanning multiple projects while proactively identifying and resolving process issues and recurring roadblocks for all clients.Collaborated with account and development teams to meet client deliverables on time and within budget.

Phoenix, Arizona, United States

Managed the GCU Test Application Platform (TAP) development project, which includes Placement Exams, checks for understanding, faculty training quizzes, and more.Managed the GCU Student Success Center website, including content and style updates, search feature functionality implementation, copyediting, and more.Ensured media met all current accessibility and data security standards through manual quality assurance checks.

Phoenix, Arizona, United States

Continuously improved metrics each week by optimizing email and phone call strategy. Hit all enrollment goals in my first month of employment.Guided prospective students through admissions process by clearly communicating program requirements, transfer credits, payment options, time commitment, technology requirements and student support services.Provided above and beyond customer service, as evidenced by multiple recommendation and thank you emails from prospective students.

Amherst, New York, United States

Successfully completed multiple training programs including sales techniques, customer service, and gemology.Assisted customers with jewelry purchases and inquiries, including custom jewelry projects, while meeting a monthly revenue goal.Successfully controlled inventory by physically counting each piece on a semiannual basis, verifying shipments contained correct items, and shipping out correct items in return with no error.

Buffalo, New York, United States

Assisted customers in the purchase of loose leaf tea, gift sets, and tea accessories. Answered all customer questions to ensure a positive customer experience.Successfully managed store inventory and maintained food safety standards.Increased foot traffic by sparking conversation with potential customers and inviting them into the store.

Fredonia, New York, United States

Planned university events, including (but not limited to) Homecoming, the 50 Year Reunion, and the Annual Alumni Golf Tournament by creating an Order of Events, contacting vendors and musicians, sending out mailings to guests, and preparing gift baskets, raffle prizes, and table arrangements.Executed events by managing the guest list, taking attendance, guaranteeing seating arrangements, and ensuring all activities went according to schedule.Managed the Banner alumni database by making sure all information for each alumni was up to date, and updating it as students graduated and their contact information changed.

Master Of Public Administration (Mpa), Government And Policy, 3.79

Bachelor Of Science, Business Administration And Management, 3.58

Activities and Societies: Fredonia Ambassadors Golden Key Honor Society Leadership Development Program