Brittany Manigault Email & Phone Number

As a Consultant at Benefitfocus, I provide individualized, focused service for up to 20 dedicated client companies, ranging from 1000-5000 benefit eligible lives, who administer individual, unique benefit plans using the Benefitfocus platform. I have over four years of experience in this role, delivering exceptional customer service, strategic thinking, and innovative solutions for complex benefits enrollment, payroll integration, and carrier transmission needs.I leverage my expertise in Salesforce, plan design, and attention to detail to plan and document the configuration of the Benefit software, gather accurate and comprehensive requirements, analyze account structures, and obtain sign-off for all deliverables. I also excel at resolving customer concerns or questions regarding product functionality or system problems, working an average of 50+ cases daily. Additionally, I have a passion for leadership, analytical insights, effective communication, and transformative training initiatives, which I demonstrate by supporting and empowering my team members and collaborating with internal and external stakeholders.I hold a Bachelor of Arts degree in Graphic and Web Design from The Art Institutes and an Associate's degree in Medical Office Management/Administration from Trident Technical College. I am also certified in Google Project Management and Data Analytics, Excel Quick Tips, and Unconscious Bias. As an avid believer in continuous learning, I strive to combine my diverse skill set to make a positive impact in the corporate landscape. My goal is to leverage my experience and education to deliver exceptional customer service, strategic thinking, and innovative solutions for Benefitfocus and its clients.