Brittany Donnan (Molnar) Email & Phone Number

San Diego County, California, United States

San Diego, California

· Make recommendations on assortments and product placements to cross functional teams that will result in sales growth and improved customer satisfaction while meeting Petco’s visual merchandise standards· Create and analyze reports to determine SKUs are accurate, assortments are consistent, signage and fixture quantifications are correct, to ultimately decrease merchandise, inventory and store issues· Successfully manage planogram process from start to finish with an emphasis on SKU reduction, new brand introduction and cleaner presentation strategies to improve customer shopping experience· Collaborate with inventory teams to ensure deadlines are met so new products can be ordered on time, stores are assigned the correct allocation and any potential clearance risk can be resolved· Process all help desk tickets from the field team and store partners using strong communication skills to offer resolution in a way that is best for both the store and the customer· Train new team partners on the processes and best practices within the Space Management team

San Diego, California

· Promoted to Space Planner due to strong performance and organizational skills in managing 2 categories while also assisting when other team members needed to meet more urgent deadlines

San Diego, California

· Collaborated with both Petco and Vendor teams regularly to provide needed analysis and recommendations to ultimately increase market-basket and vendor sales· Evaluated promotional offers, new products and secondary space productivity to determine the effectiveness of marketing strategies and offer types· Analyzed sales, inventory and customer data from multiple databases to identify key trends and make recommendations on these findings resulting in a strong relationship with my vendor partners· Created weekly, monthly and ad hoc reports to analyze business performance and examined a wide variety of customer trends to understand purchase habits, customer loyalty and product relationships

San Diego, California

· Assisted merchants in executing promotions and maintained data accuracy of new and existing products while ensuring all timelines and deadlines were met· Worked closely with vendors and merchant team to confirm all products were accurately represented online using strong attention to detail· Led Merchandise Analysts through process changes for new website platform· Collaborated cross functionally to solve distribution center and store issues to guarantee customer satisfaction· Identified and improved process inefficiencies and decreased duplication of work

• Generated daily reports using IBM Cognos software systems to evaluate department performance and identify opportunities to increase efficiencies • Analyzed data to identify trends and outliers to test for errors in the system • Assumed leadership role in a project with six interns to improve database accuracy, delegating to team members efficiently • Used advanced Excel functions to find key metrics from given data

• Analyzed the results of marketing activities and their impact on ticket sales • Created daily and weekly reports in Excel to assist management in making marketing decisions • Gathered information to determine buyer trends and how they relate to sales • Aggregated data to influence entertainment selections and identify key markets

• Promoted to Operations Assistant in four months due to strong leadership• Managed and trained team of five student assistants in the office and at events• Multi-tasked to complete a variety of responsibilities in the office and at events• Used strong customer service skills to resolve customer conflicts to provide ultimateguest experience

• Assigned incoming mortgage loans to team of six loan officers• Completed and maintained daily broker reports with high accuracy