Ongoing supervision of all interactions with clients. Being the first point of contact and ensuring that each client feels at ease leaving their dog in the care of K9 Ranch. Responsible for scheduling, monitoring and delegating the actions of sending regular and customized updates to clients.Conducting tours of K9 Ranch’s facilities and grounds. Review recent and upcoming bookings, ensuring that each client’s requests are being managed in a timely and professional manner.Manage payments, cash management/deposits, manage office/kennel supply orders, and assist in ongoing scheduling needs. Responsible for the overall office management of the kennel, including: revenue growth and customer service.

Responsible for creating branded content, managing all social media platforms and advertising campaigns. Develop, create and implement unique branded social media content across all social media platforms. A balanced and effective approach to traditional and digital marketing. The ability to quickly pivot and respond to a new trend, opportunity or crisis.Identify social trends, develop recommendations and communicate a plan of action.Create, manage and administer Facebook and Google advertising campaigns.

Manage Customer Relations - Liaison with parents and staff while exercising conflict resolution skills. Manage customer relationships by, making long-lasting connections through daily consistent, professional and genuine interactions with each individual client, teacher and staff member. Administration – Play a large role in the implementation and migration of scheduling data from paper to online through the My Music Staff Scheduler. Responsible for the overall office management of the music studio, including: o Revenue growth, customer service and managing relationships.o Managing 35+ teacher schedules.o Managing expenses and bookkeeping via QuickBooks.o Receive and direct incoming calls and walk in traffic in a professional and friendly manner.Sales - Act as a sales representative for music equipment and lesson inquiries - reaching target sales goals every quarter.

Supplied in over thirty schools on a regular basis to children from kindergarten to grade eight. Established positive relationships with students and was regularly requested to return on an ongoing basis to a variety of schools. Arrives to each school ready to learn and teach the plan set in place with confidence and enthusiasm.

Worked the summer months in between University Studies.Taught a fun, interactive music circle to children ages six months to six years. Encouraged, supported and helped students develop necessary life skills within the Montessori educational framework.

Taught in-home lessons to children of all ages.Flexible instructional methods applicable to all learning types/needs.

Raise up and perfect the talents of aspiring musicians (age range from 6-65).Annually prepared students for RCM examinations and recitals.Prepared students for Greater Hamilton Music Festival (April, 2015).

I taught and assisted in a special needs classroom with grade 8 boys for 3 months.

Supported those with exceptional needs with maturity, respect, and love. Learned on the job tasks quickly and with a positive attitude. Took the appropriate initiative to be a leader and accomplished goals well.