Led cross-functional project management, technology and vendor partnerships, analytics and reporting, and office operations and administration for department of 15 staff members. Supervised 2 Operations Team members specializing in analytics/reporting and office management. Managed the implementation of a new career services management platform including system customization, data migration, and staff, student, and employer training.

Led operations and logistics for internship and full-time employment recruiting for MBA and Master of Science in Business Analytics (MSBA) programs, including organizing career services management system, recruiting events, and interviews. Provided consultative account management for employers in manufacturing, consumer products, transportation, government, and education industries, serving as a strategic partner for their MBA recruiting needs.

As member of departmental leadership team, contributed to decision-making and leading operations in centralized Career Center serving campus of 37,000+ students, with 27 full-time staff members and 20+ student employees. Provided leadership during transition to fully virtual services and programs in response to COVID-19.Supervised team of three full-time Career Consultants and one Graduate Assistant serving over 10,000 students in the Terry College of Business, the College of Engineering, and technology majors. Supervised Career Development Internship program [5 undergraduate interns] (2018-2019). Managed training and ongoing development and supervision for these direct reports, and facilitated team meetings to encourage intentional collaboration and programming. Tracked and utilized hiring data, and student and employer engagement metrics to guide team in strategically building and maintaining relationships with potential and existing employing organizations. Consulted with employers to identify recruiting needs, and assist in devising and executing custom campus and/or virtual recruiting strategies. Co-managed employer outreach to drive registration for 15+ career fairs and recruiting events annually. Led and coordinated employer engagement opportunities (in-person and virtual) with focus on education for students, including Resume Critique Days and Mock Interviews.

Primary resource for career and professional development advising for more than 2,100 undergraduate and graduate students in the College of Family and Consumer Sciences and School of Social Work. Advised students on topics including career exploration, experiential learning, career-readiness skill development and self-promotion, graduate school preparation, and post-graduation job attainment. Built relationships with potential employers, remained aware of current industry-specific and general recruiting trends, facilitated connections with students. Planned and coordinated Financial Planning, Housing, and Consumer Economics (FHCE) Fair for approximately 30 employers and 170 students. Grew student attendance at FHCE Fair by 32% from 2017 to 2018, with 43% of Athens-based students in department in attendance. Promoted and prepared students for large-scale Career Center bi-annual career and internship fairs with up to 250+ employers and 2,700+ students in attendance. Formed and utilized partnerships with faculty, academic advisors, and student organization leaders in assigned colleges to raise awareness of services and promote programming. Developed, marketed, and presented engaging career-related programs and workshops for groups of up to 300 students. Supervised Graduate Assistant; managed Career Development Internship program [6 undergraduate interns]; co-chaired office Professional Development Committee; liaised with Disability Resource Center; served as office mentor to 2 full-time Career Consultants (2017-present) and an undergraduate Career Development Intern (2016-18); supervised Consultant Team Assistant student employee (2017-18); co-advised group of 12 students in Brand Ambassador marketing group (2017-18); curated office newsletter reaching up to 17,500 readers weekly (2016-18).Promoted to Senior Career Consultant in July 2017 and Lead Career Consultant in July 2018 to reflect increasing responsibilities, goals met, and skill sets developed.

Provided career and professional development support for students in inaugural launch of Scholars of Distinction (SoD) program: rising sophomores through rising seniors identified for professional promise by faculty members in Top 3 nationally-ranked Supply Chain program. Conducted SoD Speed Networking event at the UT Supply Chain Forum with over 60 vice presidents, directors, and managers from top industry corporations including P&G, Amazon, Walmart, Johnson & Johnson, Dell, PepsiCo, Colgate-Palmolive, and Lockheed Martin.

Conducted individual and group career advising sessions with students and alumni in the Colleges of Arts and Sciences; Social Work; Education, Health, and Human Sciences; and Communication and Information - enrolling over 6,000 students.Co-taught liberal arts section of CE404: Career Strategies for Arts and Sciences Majors course (independently taught course in March through May 2015) including syllabus and course content development, classroom instruction, and grading. Developed and maintained connections between students, alumni, and employers through informational panels, career fairs, and up-to-date position postings. Collaborated with faculty members, various university offices/departments, student leaders, and employers to promote workshops and programs.

Worked with institute Director in the planning and execution of an intensive week-long professional development institute for 57 new Student Affairs professionals in the Southeast region, including recruiting participants and maintaining pre-institute communication.Coordinated with institute Director, staff at host institution, and six institute faculty members in compiling schedule of events including transportation, catering, and housing arrangements. Served as on-site logistics coordinator for duration of institute.Created and administered post-institute assessment in consideration of ACPA/NASPA Professional Competency Areas.

Assisted in the restructuring of the interview process to increase efficiency, and suitability of candidates to be interviewed by upper management. Participated in first round of interviews, and initial evaluation of candidate suitability. New process improved average timeline from application to start date by thirteen days and candidates passing initial screening to hire ratio by 25%.Organized the administrative workload of the recruiting process to include the recruiting, interviewing, application processing, and on-boarding of Online Undergraduate Enrollment Counselors and Student Advisors. Served as primary point of contact for all Center for Online Learning potential employees.

Led human resources functions for six local Domino’s food retail stores consisting of over 165 part-time and full-time employees. Recruited exceptional personnel utilizing online recruitment tools including Taleo, in-person hiring events, and local marketing and networking. Directed the interview, hiring, onboarding, and orientation process for all new hires. Collaborated with leadership team, in-store managers, and accountant for payroll and benefits administration, employee retention initiatives, and progressive disciplinary procedures/documentation.

Formed relationships with floor of 30-40 first-year women. Responded to residents’ academic, emotional and social concerns and acted as resource and liaison for residents’ involvement in campus and community activities and organizations. Developed intentional programs and led by example, based upon the pillars of Personal Wellness, Appreciation of Differences, Responsible Citizenship, Involvement, and Scholarship.Educated residents on University and Housing policies, and responded to policy violations, conflicts, and crises accordingly.Teamed with a staff of up to seventeen fellow resident assistants in the residence hall. Participated in the recruitment, interviewing, and training process of new staff members each Spring.

Promoted from Team Member to Hospitality Coordinator role in order to receive training at Chick-Fil-A Support Center in Recipe for Service customer service strategy. Brought curriculum back to franchise to train existing and new employees. Made recommendations for hiring practices aligned with these customer service standards.