Brittany Garner

Brittany Garner Email and Phone Number

Behavioral Case Management Analyst @ Evernorth Health Services
Lake Charles, LA, US
Brittany Garner's Location
Lake Charles, Louisiana, United States, United States
Brittany Garner's Contact Details

Brittany Garner personal email

n/a
About Brittany Garner

As a Behavioral Provider Associate Analyst at Evernorth, I am passionate about improving the quality and accessibility of behavioral health care for our members and providers. I have a BA in Psychology and over eight years of experience in financial services, which include auto loans, student loans, and brokerage accounts. I leverage my customer service, communication, and data entry skills to build and maintain positive relationships with behavioral providers, resolve issues, and ensure compliance with policies and procedures. I also have experience with electronic health records (EHR) and employee training. I am eager to learn and grow by taking the skills I’ve acquired through out the years in customer service/retention, implementing them into a new career.

Brittany Garner's Current Company Details
Evernorth Health Services

Evernorth Health Services

View
Behavioral Case Management Analyst
Lake Charles, LA, US
Website:
evernorth.com
Employees:
5902
Brittany Garner Work Experience Details
  • Evernorth Health Services
    Behavioral Case Management Analyst
    Evernorth Health Services
    Lake Charles, La, Us
  • Evernorth
    Behavioral Provider Associate Analyst
    Evernorth Mar 2022 - Present
    United States
    •Collaborates proactively with onboarding team to ensure compliance and contractual obligations of new and existing behavioral providers are met• Performs routine provider maintenance and data updates, enhancing operational efficiency.• Educates providers on member’s coverage in accordance with provider’s network status, and any restrictions or exclusions outlined in the member’s policy, resulting in 25% increase in claim payment compliance• Exhibits strong analytical skills in identifying educational opportunities for members resulting in 10% member claim submission and acceptance•Communicates with steakholders to overcome workflow inefficiencies by providing valuable insights and suggestions
  • Wells Fargo Advisors
    Customer Service Representative
    Wells Fargo Advisors Oct 2020 - Dec 2021
    United States
    •Provided primary customer support to internal and external customers on their retirement accounts. • Facilitated client’s request for liquidation on custodial held annuities and IRA distributions.• Organized appointments and consultations for over 5 internal financial advisors, boosting team efficiency.
  • Mohela
    Customer Service Representative
    Mohela Oct 2018 - Apr 2020
    •Revised codes based off data gathered from LexisNexis, for both newly opened and closed bankruptcies on private and government funded student loans• Prepared letters for executors to submit sufficient and valid documentation for death claims• Generated Excel reports required by Department of Education, recorded loan forgiveness and residual values
  • Ophthalmology Associates
    Diagnostic Tester
    Ophthalmology Associates Dec 2017 - Oct 2018
    •Conducted diagnostic tests, delivering 95% accuracy in interpretation •Managed patient data in EMR/EHR•Pursued continuous learning, enhancing patient satisfaction levels
  • State Farm ®
    Bank Support Representative
    State Farm ® Dec 2011 - Jan 2017
    •Orchestrated support for insurance agents during auto loan origination.•Augmented team productivity by 15% via instructive mentorship and adept database handling. •Collaborated in deploying a novel software specific to auto loan origination

Brittany Garner Skills

Cosmetics Customer Service Skin Care Sales Makeup Artistry Retail Makeovers Data Entry Training Scheduling Appointment Scheduling Cash Handling

Brittany Garner Education Details

Frequently Asked Questions about Brittany Garner

What company does Brittany Garner work for?

Brittany Garner works for Evernorth Health Services

What is Brittany Garner's role at the current company?

Brittany Garner's current role is Behavioral Case Management Analyst.

What is Brittany Garner's email address?

Brittany Garner's email address is bg****@****kay.com

What schools did Brittany Garner attend?

Brittany Garner attended Southern New Hampshire University.

What are some of Brittany Garner's interests?

Brittany Garner has interest in Children.

What skills is Brittany Garner known for?

Brittany Garner has skills like Cosmetics, Customer Service, Skin Care, Sales, Makeup Artistry, Retail, Makeovers, Data Entry, Training, Scheduling, Appointment Scheduling, Cash Handling.

Who are Brittany Garner's colleagues?

Brittany Garner's colleagues are Thomas Fullington Ii, Lauren Murray, Julie Beeman, Kendra Raidley, Saranya Sathya Raj, Julia Alston, Adam Connolly.

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