Brittany Garner Email & Phone Number

Lake Charles, LA, US

United States

• Collaborates proactively with onboarding team to ensure compliance and contractual obligations of new and existing behavioral providers are met
• Performs routine provider maintenance and data updates, enhancing operational efficiency.
• Educates providers on member’s coverage in accordance with provider’s network status, and any restrictions or exclusions outlined in the member’s policy, resulting in 25% increase in claim payment compliance
• Exhibits strong analytical skills in identifying educational opportunities for members resulting in 10% member claim submission and acceptance
• Communicates with steakholders to overcome workflow inefficiencies by providing valuable insights and suggestions

United States

• Provided primary customer support to internal and external customers on their retirement accounts.
• Facilitated client’s request for liquidation on custodial held annuities and IRA distributions.
• Organized appointments and consultations for over 5 internal financial advisors, boosting team efficiency.

• Revised codes based off data gathered from LexisNexis, for both newly opened and closed bankruptcies on private and government funded student loans
• Prepared letters for executors to submit sufficient and valid documentation for death claims
• Generated Excel reports required by Department of Education, recorded loan forgiveness and residual values

• Conducted diagnostic tests, delivering 95% accuracy in interpretation
• Managed patient data in EMR/EHR
• Pursued continuous learning, enhancing patient satisfaction levels

• Orchestrated support for insurance agents during auto loan origination.
• Augmented team productivity by 15% via instructive mentorship and adept database handling.
• Collaborated in deploying a novel software specific to auto loan origination