Brittany Pashchenko Email & Phone Number

United States

United States

San Francisco Bay Area

• Developed subcontracting partnerships to drive 65% of Splunk Professional Services across North Americas & Public Sector (NAPS).
• Translated customer technical needs into business requirements for partners in support of Splunk products, reducing time to delivery and increasing talent capacity
• Implemented Global Partner Program providing structure, benefits and direction for 16+ NAPS partners to align and scale
• Directed and executed high-impact business initiatives, resulting in a $28M+ surge in partner-delivered revenue; this contributed to 54% of the total revenue in the theater, enhancing overall financial performance.
• Served as Staff Augmentation lead, providing strategic planning and operations for PS line of business that supports government customers and equates to ~45% of services
• Received FY22 Annual Unsung Hero Award

Atlanta, Georgia

• Led team and directed operations to provide Professional Services and Staff Augmentation as the MSP program of Cox Automotive.
• Provided global partner and contingent labor strategy for a $200 million/year Professional Services organization resulting in a 19% growth year over year
• Drove optimization of program with data-based decisions aligning to key stakeholders within software business departments and Supply Chain
• Scaled software support leveraging 3 global partners and a blanket SOW program allowing for efficiency and agility for low-cost Professional Services
• Re-implemented the VMS to automate invoicing and enhance processes around managing third party labor to drive for accurate accounting and quicker delivery times through partners.

Orlando, Florida, United States

• Led strategic, company-wide initiative to standardize best operational practices and technical VMS configurations for all US-based and global MSP customers.
• Launched operational strategy playbook and technical standards that was implemented across all global customer teams, ultimately increasing revenue and reducing ineffectiveness
• Orchestrated performance-based learning curricula to all customer-facing delivery teams allowing agility and impact to customer satisfaction
• Created pilot program with offshore support targeting 3 major US-based customers to reduce costs and increase support of services business through suppliers and partners.

Tysons Corner, Virginia, United States

• Directed team and NetApp Professional Services Contingent Partner Program for delivery of technical services at NetApp customers.
• Increased PS business revenue through partner program and talent to ~$25 million/year
• Configured VMS to extract market data and provided analysis to shift business initiatives leading to lower gap of talent for services
• Provided subject matter expertise for contingent labor compliance and strategy to ensure scalability, reduce overhead and increase operational efficiency.

Vienna, VA

Managed day-to-day operations and Vendor Management System technology for NetApp Professional Services Partner organization.

Vienna, Virginia

Managed day-to-day operations for NetApp Professional Services Partner organization providing technical support to customers.

Stockbridge, GA

• Directed program for state and national trade association as a new subcategory with assisted living and personal care homes in Georgia.
• Increased membership from 17 to 47 members in 6 months
• Developed and implemented operations, branding and industry-specific education to provide value to consumers and increase efficiency to businesses

Tupelo, MS

• Directed the only faith-based accreditation program for health and welfare organizations in the aging and youth industry.
• Increased total program participation by 25% over the course of a year driving standardization across organizations
• Increased operational efficiencies by implementing web-based tool for tracking and compliance which drove consistency across nation-wide program
• Increase operational efficiencies by implementing web-based tool for tracking and compliance which drove consistency across nation-wide program

Alpharetta, Georgia, United States

• Managed recruitment territory to provide orthopedic surgeons, otolaryngologists, and neurosurgeons underserved healthcare communities across all 50 states
• Ranked top 5 in productivity each month for the entire company
• Successfully launched a new surgical specialty and grew gross profit by over 200%, year over year
• Projected to increase GP, year over year, by at least 546K to gross over a million dollars in profit for 2013

Alpharetta, GA

Assisted in managing territory for contract positions across all surgical specialties in support of under-served healthcare communities across the nation.

Alpharetta, GA

Sourced candidates to submit for contract positions across all surgical specialties in support of under-served healthcare communities across the nation.

Atlanta, Georgia, United States

Coordinated and managed travel, logistics and operations for Global Immunization Division, including senior management, 33 internationally stationed staff, and additional onsite support.

Atlanta, Georgia, United States

Input data and monitored medical conditions of immigrants and refugees entering the U.S. in collaboration with State Health Departments and Global CDC Quarantine Stations to efficiently classify and prioritize medical conditions with a web-based strategy.

Ms, Biology

Non-thesis Dissertation: The Molecular Biology of HIV and Elite Controllers

Bs, Biology

Senior Capstone: The Behavioral and Ecological Impact of North American Beavers (Castor Canadensis)