Brittany Payne Email & Phone Number

Plano, Texas, United States

Dallas, Texas, United States

Dallas/Fort Worth Area

• Reports to the Integrations and Training Manager at Corporate office in Dallas
• Build rapport with all Corporate Team Members and develop training schedules for all newEmployees.
• Improve systems and services for the Company as a whole
• Company liaison for all departments when entering new Marina Acquisitions and/or new TechnologyIntegrations at properties
• Train and develop employees on the new Company ERP systems,successfully integrate our new ERP (FSM NExt) in January 2020
• Point of Contact for all Marina Managers with questions and/or issues

Dallas, TX

• Establishes guest service and satisfaction as a priority through personal example
• Responds to guest complaints and resolves them in a way that ensures the guest will return again quickly and ensures that every guest leaves happy before leaving building
• Assists the GM with recruiting, retaining, training and developing an optimum number of staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the guest
• Helps GM executes plan based on guest surveys to improve guests' restaurant experience and increase loyalty
• Assists the GM in achieving targeted budgets, goals and objectives
• Assists the GM in community involvement programs and marketing runs

Lisle, Illinois

• Develop and implement store market plan based on market conditions, store mission and financial/budget objectives.
• Make 10 outside face-to-face sales calls to support the market development plan per week.
• Sets high standards of performance for self and others; assumes responsibility for individual and store performance.
• In charge of staffing, properly training new employees, inventory management and overall daily store operations to create a profitable store.
• Effectively meets customer needs and builds productive customer relationships. Takes responsibility for customer satisfaction and loyalty by treating customers like GUESTS.
• Achieved annual store budget for 2013 immediately after taking the management position within six months.

St Charles, Illinois, United States

• Promoted to Assistant to the National Account Manager
• Daily contact with policy holders to ensure a high degree of customer service
• Conduct daily updates to Insurance Adjusters regarding the housing status of each policyholder.
• Organize and update each file as needed in an extremely fast paced environment
• Mass data entry into the company's SAGE ACT database as well as constant usage of Microsoft Officecapabilities

Bachelors, Marketing

Activities and Societies: Delta Sigma Pi, Collegiate Sales Advisory Board, Peer Advisor

Bachelors Of Science Degree, Marketing

Bachelors Of Science Degree, Marketing