Brittany Barrett Email & Phone Number

Brittany Barrett is a Customer Success Leader at Slack. Colleagues describe them as "Brittany was my Director at Updater, and can sincerely say that she made my experience the best it could be. She understands the discipline of Customer Success to a level you rarely see, and that shows through with how she builds, trains, and guides her teams. The way she can help her Success Managers to strategically work through any client issue is incredibly impressive, as is her ability to navigate and guide them through internal initiatives and goals. She is also an instrumental voice when it comes to informing operational policy and standards, as she was central to many key rollouts, and also has a great eye for talent. Brittany is an extremely effective leader who makes a meaningful impact on any organization she works with, and what more could you ask for?", "I had the pleasure of managing Brittany for over a year at Updater. Brittany is one of the smartest people I’ve worked with. She will attack a problem and come up with solutions that not many people would even think of. As an example, she was instrumental in determining the business rules for our Gainsight implementation. She ensured that we took the best approach and had the right data. Brittany also desires to lift up her entire team. As an example, she repurposed the leadership training we received and created a training program for the team to improve how we work with our customers. I would recommend Brittany for any position in the customer success space and look forward to following Brittany on her career journey.", and "I reported to and worked alongside Brittany for three years during my tenure at Updater and I can’t express enough how much I learned from her. She has a passion for growing teams, helping individuals improve and harness skills, and guide others in their own career path. Brittany also has an impressive knack for business and is able to help navigate some of the toughest client issues with ease. I would endorse Brittany to anyone and hope to work with her again in the future!"

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  East Carolina University

  Interior Design