Brittany Hilliard Email & Phone Number

Tampa, Florida, United States

Lynchburg, Virginia, United States

• As a Tier 1 Representative, I am responsible for assisting customers in meeting their service and supply needs. This includes securing customer accounts, data entry (entering, updating, and otherwise maintaining.
• Managed a high volume of customer inquiries via phone and email in a fast-paced environment.
• Resolved customer complaints and issues efficiently and effectively.
• Provide exemplary service to multiple clients including product manufacturers, employees and internal customers
• Facilitated timely and accurate processing of customer orders and requests.
• Collaborated with cross-functional teams to address customer needs and concerns.

Tampa, Florida, United States

Tampa, Florida, United States

Citrus Park, Florida, United States

I was recently blessed with this opportunity through a temp agency, where I was granted the position of Administrative Assistant in the Gift Card Department. My role in this department consist of boarding merchants onto the company's platform, creating and maintaining cases, and working alongside the Underwriting/Accounts Payable/Quality Control/SAE.

Lutz, Florida, United States

• I began my journey here as a Front Desk Receptionist, and quickly worked my way up to an Administrative Assistant with some Executive responsibilities. I generated more than 150 5-Star Google Reviews and earned the.
• Key Holder responsible for the opening and closing of business.
• Accepting inbound calls and generating outbound calls.
• Answering questions, complaints, and concerns.
• Notating accounts regarding the aforementioned.
• Recognizing, Motivating and Encouraging Employees In A Positive Way.

Tampa/Gibsonton, Florida Area

• I began my employment here as an Administrative Assistant, with responsibilities closely related to those listed above. I opened and closed the place of business, accepted inbound calls and generated outbound calls in.
• Answering in-bound calls from canvassers regarding appointments scheduled with customers, questions, concerns and complaints.
• Making out-bound calls regarding appointment verifications, reschedules, cancellations, questions, concerns, complaints, follow-ups.
• Taking messages and forwarding calls as needed.
• Responding to company emails accordingly.
• Creating and maintaining schedule for company representatives and sales men/women.

Tampa/St. Petersburg, Florida Area

• Operating conveyor belt.
• Splitting the conveyor belt (Separating packages accordingly)
• Pulling packages from the appropriate side.
• Loading said packages onto company delivery trucks.
• Sort and organize packages according to labels etc.
• Exhibiting excellent communication skills with management and coworkers.

5223 Orient Rd, Tampa, FL 33610

• Enforcing proper policies and procedures regarding sanitization and maintaining cleanliness.
• Using proper chemicals and equipment to adequately maintain cleanliness.
• Maintaining a well-stocked work area throughout scheduled shift; (re)stocking.
• Removing trash and debris.
• Disposing of said trash and debris according to proper policies and procedures (trash compactor, baler, etc.)
• Sweeping, mopping, dusting, polishing, vacuuming.

2036 N Dale Mabry Hwy, Tampa, FL 33607

• Welcoming customers.
• Taking customer’s orders, ensuring accuracy and completion.
• Operating cash registers
• Handling cash, debit/credit, gift card, coupon etc. transactions.
• Working efficiently in frontline (front of house) or drive thru (back of house etc.)
• Enforcing proper policies and procedures regarding maintaining cleanliness and sanitization.

Associate'S Degree, Medical Office Billing Specialist

3.7 GPA Dean's List

Ged, Ged, 12

Attended online GED classes in order to obtain my GED. Degree completed May 2018.