Brittany Epps Email & Phone Number

Mountain View, Ca, Us

Manages the annual strategic planning process for several senior leaders and facilitates the execution, communication and review of these plansOrchestrates the overall business operations of a senior leadership team including general meetings, budget, team engagement, QBRs, offsites, leadership development, and strategic workshopsOwns strategy related to overall communications and presentations both internally to organization and externally to larger parties of Google including SVPs, VPs, DirectorsPartners closely with cross org functions like marketing, onboarding, resource management/finance, real estate and workplace services, data and operations teamsHires and scopes work for vendor partners to assist on key strategic prioritiesCreates and owns strategy in relation to setting and reporting on OKRs and other strategic prioritiesPlans and leads all strategic priorities in relation to increasing organizational effectiveness, org capability, team culture and developmentConducts and plans change and transformation work relating to new team structures or overall reorganizationCreates and maintains process for team capacity planning and conducts resource allocation efforts

Mountain View, Ca, Us

Created and facilitated reporting process to Google Leads, the Board of Alphabet, and Frontline HR leadership on succession planningCreated process and dashboard to track and identify 5K Black, Hispanic/Latinx, and Native American employees for VP and Director potentialCreated overall data strategy, timeline, and deliverables roadmapDesigned automated data solutions in partnership with PeopleDev infrastructure analyst using AppsScriptConsulted on design of talent management solutions in Workday in partnership with corporate engineering and external consultant groupsPartnered with Legal, DEI, and Employee Engagement counsel on talent data privacy issues, documentation, and product reviewsCo-designed overall talent management solutions with solutions designers on talent management philosophyCreated system to track talent data requests and ensured completion of all requests (avg of 90% completion rate within 5 business days)

Mountain View, Ca, Us

Promoted within 5 months of this roleCreated core metrics and insights on all work streams based on the team’s overall goals and prioritiesCreated a quarterly review/reporting process to view metrics related to strategic initiatives with the executives of the Google School for Leaders and People OperationsCreated data dashboards to provide results on strategic initiatives through stakeholder alignment and feedback decreasing manual efforts by 85%Created data and technology solutions (i.e. Google Analytics) to track user engagement of virtual offerings to 25K leadersIncreased user engagement by 236% in virtual offerings through use of improved tracking mechanismsConducted user experience trials from internal customers for for data product updatesConducted thorough data analyses on leadership development programs and survey feedback from leadersPartnered with technical teams in People Development to build sustainable productsPartnered with learning designers to have data (or evidenced) based design interventions for leadership developmentSelf-taught SQL and other internal data tools

Mountain View, Ca, Us

Lead several immersive, experiential trainings for Google Directors, VPs, and Fellows globallyOversaw a $3M budget for training programs for directors, and managed a group of 20+ vendors and partnersDeveloped and overall implementation strategy for programs in alignment with the team’s larger audience strategy and goalsCreated an Amazon Business Account to be in compliance with Google purchasing standards. Generated a 100% participation rate across the team leading to purchases of $60K+ within 4 months of implementationCreated COVID-19 contingency plans for virtual offerings in partnership with learning designersMentored and managed program coordinators on career development and general workstreamsDeveloped and maintained the year long program schedule of internal and external facilitators, coaches, observers, and coordination support.Ensured responsible spending through detailed budget outlines, PO creation, vendor invoicing, and budget forecasting.Completed program evaluation as needed to enhance participant experience and redesign effortsEnsured alignment with faculty via pre-workshop meetings, program materials (Cohort details & run sheets), coaching advice calls, and focus groupsFacilitated change management of program redesign efforts

Seattle, Wa, Us

Promoted to Diversity Program Manager II in December 2017Develop International Consumer and Corporate (ICC) Recruiting diversity strategy and goals; ensuring alignment across regions, Amazon’s central diversity team and Amazon’s other organizationsAnalyze diversity data sets to assess disparities in recruiting processes based on candidate demographic dataCreate and implement programs designed to enhance progress towards Amazon’s diversity goals and objectivesCreate and facilitate training for all recruiting partners on diversity (sourcing; unconscious bias, diversity goals)Partner with Human Resources D&I lead to ensure business member commitment to all diversity goals, and provide consulting on diversity data and/or recruitingManage Amazon’s presence at diversity conferences including Grace Hopper, Afro-Tech, Tapia and AISESPartner with external technical academies (Ada Academy, Code Fellows/Apprenti, Girls Who Code) on creating non-traditional computer science degree internships within Amazon (including day-to-day management and on boarding of these programs)Partner with external diversity groups on hosting recruitment eventsPartner with Amazon’s affinity groups on fostering a culture of inclusion (currently participating as the Black Employee Network’s Events Lead)Identify and mitigate risks as related to diversity within the recruiting process

Seattle, Wa, Us

Ensure exceptional customer experience by responding timely and accurately to HR questions, and provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers and HR.Act as a subject matter expert for employee benefits for employee and partner contacts.Represent the ERC at Amazon events such as MBA Candidate Fairs, Amazon Connections, and Open Enrollment.Coordinate with Amazon partner teams such as legal, payroll, benefits etc. for employee escalations, policies, and programs.Create and maintain standard operating procedures detailing ERC processes.Develop, review, and implement new policies, programs, processes, and procedures and update forms, templates, and policies, as appropriate.Create and execute training for employees, managers, HR and ERC team members.Provide support and coaching to Tier 1 and Tier 2 Costa Rica and India Teams as appropriate.

Seattle, Washington, Us

Coordinated onboarding and paperwork processing of new employees Evaluated career development training programs Conducted job analyses and reviewed job descriptions Compiled performance review summaries for individual employees Organized and maintained employee personnel files and ADP information Scheduled and coordinated candidate meetings, interviews, and new hire schedules Updated and maintained employee time system (OCHO) Coordinated employee payroll adjustments and transit information Screened resumes for job positions via JobVite Added potential job candidates to the JobVite system

Seattle, Wa, Us

-Assisted with Open Enrollment audits-Performed in-depth Paid Time Off (PTO) Hours Audit-Assisted with creating SWOT Analysis protocol-Compiled Performance Review summaries for individual employees-Conducted basic Form I-9 audit.

Waco, Texas, Us

-Managed the Student Program-Created new hiring and implementation processes for the program-Created and implemented various training programs-Managed the New Hire Orientation program-Managed student payroll, bonuses, and appraisals-Regulated and directed responsibilities to Student Co-Director, Student Managers, and student employees-Point of contact between upper Aramark management and the students

Master Of Arts (M.A.), Industrial And Organizational Psychology

Bachelor Of Science (Bs), Psychology