Brittany Rials Email & Phone Number

Orlando, Florida, United States

NBC Sports Next is fueled by its mission to make playing sports better, developing sports technology that delivers innovative solutions and immersive experiences for athletes, coaches, players and fans everywhere.

San Diego, California, United States

Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities). Optimized content, rate and availability competitiveness on the Expedia sites to increase customer conversion by ensuring 60+ hotel partners were effectively.

Orlando, Florida

Managed 30+ high end and vacation club concierges, oversaw that the utmost level of service to guests, partners and hotels was delivered and increased sales goals attainment by ensuring the team was successful. Coordinated with new partners to create Rezgo Point of Sale products, trained new hires and supported team needs for guest recovery, coaching &.

Orlando, Florida, United States

Supported management to ensure daily tasks, team needs, and client requests were met and/or exceeded. Encouraged team and promoted enthusiasm to guarantee sales goals were exceeded monthly. Strengthened hotel/concierge partnership to streamline unity amongst brands.

Orlando, Florida, United States

Full service high end guest service representative, vacation planner and ticket sales agent. Upheld Expedia Local Expert’s core competencies daily: made recommendations for sightseeing around town, dinner reservations, activities, and many other services to ensure guest had a memorable vacation. Management of complex/highly sensitive requests and.

Orlando, FL

• Responsible for providing friendly and efficient refreshment and drink service to members and guests during their time at the resort and throughout their golf game. Delivering a high level of guest service while also.
• Pay based off the increase of sales and assisted with all banquet food and beverage needs.
• Performed cart set up and break down procedures; contributed to overall cleanliness and organization of cart, golf course and facilities.
• Ensured a pleasant visit for each guest; maintained effective guest relations.

Orlando, Florida Area

Ensured all guests visiting the parks and resorts had the most memorable and magical experience by going above and beyond to deliver exceptional guest service in merchandising and in shows and parades. Connected with guests by asking open-ended questions to assess guest needs and make appropriate suggestions. Contributed to a high energy, fast paced.