-Market videography & photography services through email & social media -Build & maintain professional relationships with businesses & individuals throughout Minnesota & Iowa -Increase production quality and execution of group events -Hire and oversee production assistants -Manage accounting through QuickBooks Accounting Software -Create customized content including event DVDs, Social Media promotional material, & personalized photography shoots

Demand & capacity planning, Maintain records of goods ordered & received, Inventory tracking, Enhance vendor relations, Expense reporting, Accounts Payable processing, General Liability/Job code assistance, Purchase Order processing, Reconciliation of purchases & financial accounts, Digital & physical file management, Daily & weekly office upkeep

-Expense reporting-Accounts Payable processing-General Liability/Job code assistance-HR administrative assistance-Purchase Order processing & reconciliation-Assistance with bi-weekly payroll-Inner-office event management-Digital & physical file management-Daily & weekly office upkeep

-Ensure financial data is entered correctly and accurately-Accounts payable duties including processing all vendor bills and related PO reconciliations-Accounts receivable duties including collection follow-up on past due accounts-Worked with accounting firm on sales tax reporting-Assist with monthly and year end closings, journal entries, and financial statement preparation-Assist with review of accounts as assigned-Perform other job-related duties as assigned

-Helping clients with educating them about the processes (for individual tax clients, using our internal scripts to describe drop off versus virtual tax preparation services) via phone and email, helping them troubleshoot the company portal and giving directions to the office.-Responding to voicemails and emails within 24 hours-Delegating inquiries appropriately -Track all conversationsAdministrative Office Tasks-Scanning-Printing-Scheduling appointments-Opening mail-Basic knowledge of what is going on with other employees’ schedules (out of office, vacations, etc)-Upkeep of office (empty waste baskets, maintain paper products, food and printing supplies, keep office swept/vacuumed/dusted and otherwise tidy)Bookkeeping-Categorize transactions in QuickBooks-Generate Journal Entries-Create suspense reports-Receipt Management-Track time for each client, report any additional billing necessary for out of scope work-Report all clients status, net income and anything else notable to management on monthly basis, via phone, email or other method-Spend time reviewing new software/apps-Further education related to this industryMarketing-Social Media Marketing-Assisting with new client onboardingTax-Gain basic tax knowledge to assist clients-Maneuver IRS website-Answer basic tax questions about how to find their refund, tax deadline dates, documents they need to provide for Walker to prepare taxes

-Supported for Commercial & Personal Lines Client Managers-Answer and direct incoming customer calls to the appropriate staff member-Processing, file maintenance, computer management system maintenance-Handling customer billing questions while utilizing insurance carrier websites-Processing endorsement, audit and policy renewal requests-Process proof of insurances-Other administrative projects duties and tasks as assigned -Have a clear, personable, kind, and informative communication style in email, on chat, on the phone, and in-person-Communicate and coordinate with colleagues as necessary-Adapted quickly to changing priorities and manage time, multiple tasks, and deadlines effectively

-Partnered with our customers to quickly and effectively resolve their issues-Answered simple how-to questions and diagnosed complex account and banking inquiries-Knew products inside and out so that I could answer questions-Operated with professionalism and integrity-Confidently used the resources at my disposal to resolve challenges-Maintained a positive, empathetic and professional attitude toward customers at all times

-Qualify and distribute telephone, web, and walk-in event inquiries -Organize packets for future events and insure event information is up-to-date-Verify payments of up to $75,000 -Complete event checkouts and perform basic reconciliation and bookkeeping practices-Ensure there are always information packets regarding Topgolf Events and Memberships for walk-in guests-Relay any event discrepancies to Topgolf Culinary, Management, and Events staff in a timely manner -Provide Culinary and Manager paperwork for tri-weekly BEO meetings, record meeting notes, and report changes or clarifications needed to sales associates-Support and train other admins -Ensure that Topgolf standards are being met -Proactively identify ways to improve the office process and elevate team excellence

-Manage Online Database-Track Automatic Payment Deductions of up to $15,000-Produce & edit video production of studio recitals-10% Annual increase in DVD sales-Communicate with clients through email, telephone, and social media outlets-Register for State and National Competitions-Assits with studio recitals and competitions-Supervise children ages 3-18

-Operated video camera for 17 national dance competitions-Assisted with photo & video sales-Weekly travel to and from 12 cities around the United States-Communicated with coworkers to ensure seamless transitions between dances-Managed set up of video production equipment and assisted in all other areas of competition setup

-Assisted potential guests in reserving a hotel room-Promoted the resort through telephone and social media-Provided hotel knowledge to guests-Handled guest complaints-Swiftly checked guests in and out of hotel rooms

-Assisted with day-to-day content for the KSTP Sports Department-Associated with professional Minnesota sports teams including the Twins, Vikings, Timberwolves, & Lynxs-Edited video content for television, internet, and social media