Established and manage the Facility Management Division’s sustainability program for the 5+ million square feet of State-owned property in downtown Raleigh.Outlined program direction and priorities, incorporating applicable policies such as Executive Order 80, which directs state agencies to reduce their energy usage intensity by 40% by 2052.Determined baselines and tracked progress by understanding the data available and improving data quality; e.g., took NCDOA from a reported 9% energy usage intensity reduction to 27% in the first year through better data management and more accurately reported progress. Evaluated project alternatives to identify the opportunities for greatest and best impact that met priority and policy objectives while also addressing as many secondary social, economic, and environmental goals as possible.Empowered decision makers to lead sustainability initiatives in their areas of expertise by teaching them sustainability concepts and connecting the dots between theory and practice, exploring project options and introducing concepts or technologies they may not otherwise be aware of, being a resource and sounding board, and providing guidance via sustainability goals laid out in the Sustainability Action Plan.Amplified NCDOA’s sustainability impact through teamwork, collaboration, and strategic partnerships within NCDOA, with universities, and with other state entities.Provided customer service to building tenants by addressing recycling work orders and managing the recycling contract; e.g., improved recycling bin usability by updating recycling signage in collaboration with the Department of Environmental Quality.