Brittany Starek Email & Phone Number

Fort Lauderdale, Florida, United States

Fort Lauderdale, Florida

-Responsible for all financial and operational aspects of the largest matchbox location at 550+ seats-Directly oversee a team of salaried managers and chefs, and an hourly staff of over 100 employees.-Achieve financial goals by driving top line sales and managing OPEX, COGS, labor, and R&M, to exceed budget and maximize profits. Conduct P&L reviews to set financial goals and work with corporate team to write annual budgets.-Uphold company standards through training, development, and coaching of staff and managers. Mentor and develop managers, chefs and hourly staff to be successful in their current roles, contribute to company success and to grow in their career paths. -Actively connect with guests in the restaurant to ensure satisfaction, build relationships and address and correct any issues. Respond to all guest reviews online to ensure satisfaction and return visits.-Actively recruit, hire, and develop top talent to maintain staffing pars for all positions in the restaurant. Mediate conflicts and hold employees accountable for performance and actions, including reviews and terminations. Uphold all human resource standards to create a comfortable and professional work environment.-Responsible for all repair and maintenance of a 11,000 sq ft restaurant. Work with contractors and local repair agencies to schedule routine preventative maintenance, fix emergency issues, and facilitate repairs. -Drive top line sales and brand awareness through grass roots marketing initiatives, including building relationships with local business and city leaders.-Event management, including booking, planning, and executing large onsite professional meetings, dinners, and celebrations. -Manage the inventory, ordering, and supply chain for food, alcohol, and other restaurant supplies.-Adhere to all food safety and sanitation procedures to comply with regulations and pass all health and safety inspections.

Washington Dc, Northern Va, Fort Lauderdale

-Uphold company standards through active floor management, coaching and mentoring staff, talking with guests and fixing guest issues. Assist with new restaurant openings throughout the company.-Assist General Manager with inventory, ordering, impacting the P&L, repair and maintenance issues, and marketing initiatives.

Williamsburg, Virginia

- Worked in multiple Food and Beverage Facilities located at Busch Gardens - Weekly seminars about operations in each department of the park and meetings with the president of the park and other park management- Completed an intern project and presentation to company management

Busch Gardens Williamsburg, Virginia

- Supervisor of three food and beverage facilities at Busch Gardens Williamsburg- Responsible for directly overseeing 50 team members and restaurant daily operations, scheduling, budgeting, planning and implementing new events and ideas, inventory and ordering, customer service, financial management, and conflict resolution. - Completed the 2013 Leadership Program, and conducted two individual special projects with park management and team members to improve profits and operations.- Special Event Supervisor: First Food and Wine Festival at Busch Gardens Williamsburg

Busch Gardens Williamsburg

- Supervisor of the Busch Gardens Williamsburg Food and Wine Festival location.- Responsible for training and directly overseeing team members and operations, creating schedules, inventory and ordering, planning, budgeting, and customer service.- Achieved the 1st place location rating in the entire festival through the highest revenues and customer satisfaction ratings.

Bachelor'S Degree, Hospitality And Tourism Management

Activities and Societies: Virginia Tech Surf Club - Events Promoter Volunteer Club at Virginia Tech Blacksburg Boarders Club Intramural.

Hospitality And Tourism Management

- One month study program including behind the scenes tours of resorts, spas, restaurants and convention centers and personal meetings.