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• Provided exceptional customer service • Prepared drinks and food items to customer specifications• Used teamwork skills, especially during peak hours

• Direct supervisor of lifeguards and managers at their assigned facilities • Conducted weekly facility visits• Assisted with in-service training to maintain required skill sets• Led training of new lifeguards by presenting company protocols and procedures• Addressed and resolved complaints from managers, lifeguards, patrons, and neighborhood Homeowners’ Associations

• Assisted in the planning and implementation of an annual Patient Safety Fair, which educates patients and staff on hospital safety protocols and procedures• Participated in a variety of company meetings alongside the Patient Safety Officer• Assisted Quality Control in the data organization, collection, and entry for telemetry usage research

• Updated and verified policy information in St. Mary’s HIPAA manual• Reviewed and compiled required information for company compliance audits