Use market trends, comps, data research, site walks, and outreach to assess property value and condition Utilize the CRM daily to track all necessary contact interaction details and monitor sales process Reply quickly to all incoming leads and client requests for information Research investment and partnership models, real estate market and geographical trends, and prepare letters of intent, contracts, and other business administration paperwork as needed for the sale Build rapport with prospects and clients to overcome objections and get the deal signed

· Spearheaded the sales department, achieving 1/2 million dollars in group room revenue growth year over year · Negotiated and closed major contracts with corporate clients, contributing to a 4.2% increase in corporate bookings. · Collaborated with the revenue and marketing department to create targeted campaigns and promotions to drive sales.

Review Budget and P/L with GM Work & update target accounts and document in SalesProAttend/Participate in Sales Meeting and submit checklist to RDSM, DOOs and Market Team MembersAttend/Participate in Staff Meeting Review Revenue Strategies/inventory & discuss need times with GM and MDOS (when applicable)Prospect to set appointments/joint appointments/toursSet-up/maintain group block on group/function schedules or assign to hotel staff as appropriateWork on and update Target accountsAttend Market Networking Events (Business After Hours, Lead Groups, and Chamber/CVB)

• Telephone contact with guests and clients who are planning meetings, events, groups.• Respond to all event leads in a timely manner and follow-up; via computer, CVB, fax, etc.• Handle guest requests and client requests as they arise• Telemarketing to specified organizations, lists as directed by the DOSM• Typing, distributing, maintaining the organization of the sales and catering files • Ordering the necessary supplies and form for the administrative office• Communicating all aspects of events to the F&B Director and Events Supervisor so they can set up and service all meetings with perfect accuracy.• Performs other administrative duties as requested • Type labels for sales and catering files and keep organized • Typing of written correspondence such as thank you letters after a group or meeting departs• Organization of all items needs for sales blitzes, direct mail pieces, etc• Attend events that may gain banquet and group business such as wedding expos.• Duplication and distribution of appropriate letters and correspondence to department managers• Maintain adequate stock of all materials needed for sales, letter head stationary, envelopes, brochures, etc.• Always keep sales collateral organized, stocked and ready to distribute• Keep track of monthly and yearly revenue goals • Keep all correspondence in a timely fashion, including email, phone and letter• Confidentiality issues per the code of conduct with employees and guests• Maintain log books for BEO’s, block meeting space in the diary in pencil with all appropriate information• Complete all required training and attend any necessary classes to improve skill set, ongoing• Communicate, train and assist Guest Services Manager in training and continual education in regards to sales.

Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients.Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.Stores food in designated areas following wrapping, dating, food safety and rotation procedures.Cleans work areas, equipment and utensils.Distributes supplies, utensils and portable equipment.Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.Serves customers in a friendly, efficient manner following outlined steps of service.Resolves customer concerns and relays relevant information to supervisor.Ensures compliance with company service standards and inventory and cash control procedures.Assures compliance with all sanitation and safety requirements.Performs other duties as assigned.