• Manage company-wide full-cycle recruiting: source, screen, schedule interviews, onboard new hires, etc.• Collaborate with hiring managers to ensure recruiting efforts reflect staffing needs • Communicate with department managers regarding applicant’ status, training schedules, onboarding, and new hire orientation • Complete I-9 verification and perform monthly I-9 audits• Provide managerial support to internal employees and customer service to external customers • Research and maintain knowledge of employment-related laws and regulations to ensure compliance • Utilize HRIS system (ADP Workforce Now) to maintain all employee records• Create or update and post ads through internal/external job boards• Create, maintain, and enforce all company policies and procedures • Participate in monthly Safety Committee meetings to train, learn, and promote health and safety initiatives • Conduct new hire orientation, trainings, disciplinary meetings, and investigations• Process FMLA leave requests, worker’s comp claims, benefit enrollment changes, terminations, etc.• Address unemployment claims and attend appeal hearings as needed • Maintain OSHA records• Collaborate with brokers and insurance providers on available benefit programs and materials• Prepare and administer annual open enrollment, creating enrollment materials and assisting employees in making benefit selections • Review reports from benefit providers, updating employee profiles or providing documentation as needed• Address employee concerns and grievances, mediating when needed• Keep policies, procedures, and employee handbooks up to date • Conduct monthly, quarterly, and annual audits to ensure compliance• Submit routine and irregular reports to appropriate personnel as requested• Handle sensitive information with integrity, professionalism, and confidentiality

• Managed branch full-cycle recruiting: sourcing, screening, scheduling interviews, onboarding, etc.• Collaborated with hiring managers to ensure recruiting efforts reflected staffing needs • Communicated with management regarding applicants’ status, training schedules, onboarding, and new hire orientation • Provided customer service to internal and external customers • Research and participate in all recruiting opportunities such as college and career fairs • Utilize HRIS system (ADP Workforce Now) to upload new hire records• Completed I-9 verifications• Posted ads through internal/external job boards• Assisted in implementation of new processes, policies, and procedures • Managed upkeep, inventory, and issue of security uniforms • Participated in weekly staff meetings to provide updates on candidates in the pipeline

• Created, posted, and monitored job ads on ATS and job boards • Reached out to candidates to update their progress in the hiring process • Compiled onboarding packets for new employees • Scheduled interviews with department managers • Maintained confidentiality of sensitive employee information • Utilized Microsoft Office applications to organize and maintain HR files and projects

• Utilized interpersonal skills to help all guests feel welcome to the center• Maximized warehouse accessibility • Organized supply distribution for over 9 locations throughout the company • Coordinated between managers and employees for team efficiency • Maintained safe and clean environment for both employees and guests

o Trained 14 missionaries in individual communication, problem-solving, and productivity skillso Conducted bi-weekly trainings in leadership, goal-setting, and relationship building over a period of 6 monthso Organized meetings with community leaders and created weekly progress reportso Adapted to schedule changes due to sudden priorities or individual needs

o Maintained professionalism under pressure and high demands o Oversaw transactions, exchanges, refunds, and money-handlingo Resolved both customer and employee concerns, needs, and inquirieso Accountable for safety and security of money drawer at all times

-Programmed audio systems-Supervised equipment distribution-Repaired and assembled broken hardware